Event Operations - Canton (Per Diem)
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Trillium
Canton, MA, US
Summary
The role involves ensuring guest safety and providing exceptional customer service during high-volume events. Responsibilities include monitoring crowd capacity, verifying guest identification, and proactively addressing potential issues.
Job Description
Per Diem Event Operations
Position Summary:
Trillium is looking for a Per Diem Event Operations to join our team at our Canton location. This position will play an integral role in ensuring the safety of all guests and staff, while providing exceptional customer service during high-volume events.
Job Duties & Responsibilities
- Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting.
- Check guest identification whenever age restrictions are enforced
- Identify potential issues and respond in a proactive manner
- Communicate any potential issues to management with a sense of urgency as needed
- Monitor crowd to ensure that the number of guests and staff does not exceed location capacity
*Additional duties may be assigned as necessary.
Desired Qualifications & Abilities
Qualifications & Experience
- Minimum 18 years of age
- Previous experience in a similar role preferred
Knowledge, Skills & Abilities
- Exceptional guest service skills
- Ability to work in a high energy, fast-paced environment
- Stand, sit or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.
- Specific scheduling requirements
Benefits
- 401k plan with generous match with no wait period
- Sick time off
- Trillium discounts
- MBTA discounts
- Philanthropy program
- Employee gym
The desire to build a brewery was about more than just making beer, it was about creating a way of life and building a community with which to share experiences.
Trillium Brewing was founded in March of 2013 by JC and Esther Tetreault with the desire to create a New England Farmhouse-inspired experience through the lens of craft beer. Launched with three employees and the support of family, friends, and community, our little brewery located at 369 Congress Street in Boston’s then-sleepy Fort Point neighborhood has grown to a team of nearly 300. Every member of our organization has incredible drive and purpose, working passionately each day to elevate the quality of the Trillium experience.
Beer is at the center of everything we do, and a few core values have always driven the approach to our portfolio: the desire to continue pushing boundaries of experimentation with education, keeping a focus on hospitality by attempting to offer a wide range of styles for a diverse audience, and keeping our team excited and always-learning. With hundreds of unique offerings available each year, we take pride in the diversity and breadth of beer that we produce.
Our philosophy with food aims to enforce our New England roots. Working closely with more than 30 local vendors, the restaurant at Trillium Fort Point shines the spotlight on nearby agricultural systems with the ultimate goal of responsibly growing fresh fruit and produce at our Connecticut farm.
Behind every beer poured and each plate served is an intense focus on community. From carbon dioxide recapture and reuse at our production brewery, to using local, sustainably-farmed ingredients for our menu whenever possible, it’s imperative that we minimize our footprint and do our part to ensure that the future is brighter because of it.
Founded
2013
Company size
201-500 employees
Industry
Food & Beverages
Org type
Privately Held
Headquarters
Canton, Massachusetts
The desire to build a brewery was about more than just making beer, it was about creating a way of life and building a community with which to share experiences.
Trillium Brewing was founded in March of 2013 by JC and Esther Tetreault with the desire to create a New England Farmhouse-inspired experience through the lens of craft beer. Launched with three employees and the support of family, friends, and community, our little brewery located at 369 Congress Street in Boston’s then-sleepy Fort Point neighborhood has grown to a team of nearly 300. Every member of our organization has incredible drive and purpose, working passionately each day to elevate the quality of the Trillium experience.
Beer is at the center of everything we do, and a few core values have always driven the approach to our portfolio: the desire to continue pushing boundaries of experimentation with education, keeping a focus on hospitality by attempting to offer a wide range of styles for a diverse audience, and keeping our team excited and always-learning. With hundreds of unique offerings available each year, we take pride in the diversity and breadth of beer that we produce.
Our philosophy with food aims to enforce our New England roots. Working closely with more than 30 local vendors, the restaurant at Trillium Fort Point shines the spotlight on nearby agricultural systems with the ultimate goal of responsibly growing fresh fruit and produce at our Connecticut farm.
Behind every beer poured and each plate served is an intense focus on community. From carbon dioxide recapture and reuse at our production brewery, to using local, sustainably-farmed ingredients for our menu whenever possible, it’s imperative that we minimize our footprint and do our part to ensure that the future is brighter because of it.
Founded
2013
Company size
201-500 employees
Industry
Food & Beverages
Org type
Privately Held
Headquarters
Canton, Massachusetts
