Esthetician- On Call

The
Hotel

Step inside a legendary revival at The Watergate Hotel, a
luxurious urban resort located along the banks of the Potomac River. Here
modern design blends with a storied past to redefine luxury. A place where travel
and business are occasions worth celebrating, attention to every detail is the
standard, and intrigue can be found just beyond every curve.

Location

The
Watergate Hotel is centrally located in Washington, D.C., a city of political
power, prestige, and elegance is culturally rich with theaters, museums,
architectural splendors and unforgettable national memorials. The Watergate
Hotel is situated within walking distance of the best the city has to offer.

Strategic
Intent

The Esthetician will deliver exceptional
service in the execution of treatments. S/he will perform the spas treatments
in line with the flow charts, and ensure that all guests are recommended home
care solutions.

Organizational Structure

The Esthetician will report to the Spa and Wellness Manager. S/he will be technically supervised by the Lead Esthetician as
required.

Commission- 31%

General Duties and Responsibilities

• Performs
  massage and spa treatment services according to protocol as outlined above

• Effectively
  communicate the spa’s health and wellness philosophy to guests.

• Exhibit
  proper use of product and abide by all product control guidelines.

• Read and
  adhere to schedule postings in regards to shifts, room assignments and the
  computer scheduling system.

• Provide clear and appropriate directions to guests for overall safety. 

• Meets or
  exceeds the retail goals of the massage therapist’s monthly targets or
  individual sales goals.

• Completion
  of daily checklists as assigned by department.

• Attend and
  participate in regularly scheduled training sessions and meetings.

• Adheres to
  all standard operating procedures, protocols and techniques specified by
  Argentta and all treatments given, reflect service protocols.  

• Display
  appropriate teamwork, flexibility and interpersonal skills.

• Responsible
  for providing a safe, clean, personal, entertaining and well thought out
  session that exceeds guest’s expectations.

• Ensure
  proper use tools and equipment and informs General Manager/Supervisor of any
  potential safety issues.  

• Ensure gratuities are not solicited. 

• Massage
  Therapist is empowered to determine when to terminate a massage in the event it
  becomes unprofessional and/or uncomfortable for either party.

• Promote the
  spa and all services, products and programs.

• Ensure that
  individual retails sales goals are met.

• Responsible
  for providing a safe, clean, personal and attentive treatment that exceeds
  guest’s expectations.

• Educates
  guests on all products being used in treatment and make recommendations as
  appropriate regarding product to support an at home skin care regime.

Experience and Requirements

• Must posse a minimum of 2 years’ experience
  in a spa environment; those with hotel/resort five star experience will be
  favored.

• Exercises dependability and willingness to work with schedule flexibility. 

• Participates in continuing education and maintains CEUs and license as mandated by the District of Columbia. 

• Ability to effectively deal with internal and
  external guests.

• Ability to stand for long periods of time.

• Hearing and visual ability to observe and
  detect sign of emergency situations. 

• Must be able to work a flexible schedule to
  accommodate all business goals and directives. This position will (at times)
  require early mornings, late evenings, weekends and holidays.

• Excellent communication and presentation
  skills required; must be fluent in English (those with multi-lingual abilities
  will be preferred).