Esthetician
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The Observatory Sun Valley, A Viceroy Resort
Ketchum, ID, US
Summary
The Esthetician performs advanced facial and body treatments while providing personalized skincare guidance to guests. They are responsible for maintaining a pristine treatment environment and meeting retail goals through expert product recommendations.
Job Description
Viceroy Hotels
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Location
The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.
Overview
Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain’s River Run base, this exceptional property will debut as Sun Valley’s first luxury hotel and for-sale residence offering. As part of the Viceroy team, you’ll help bring our signature experiential hospitality to one of North America’s most iconic, year-round mountain destinations.
The Esthetician is a key representative of the spa’s commitment to exceptional skincare and holistic wellness. This role delivers expertly tailored facial and body treatments with a deep understanding of skin health, premium product lines, and luxury-level guest service. The Esthetician ensures each guest experiences restorative results, relaxation, and highly personalized care
Responsibilities
- Perform a full range of advanced facial treatments, including cleansing, exfoliation, extractions, hydration therapies, anti-aging treatments, LED, microcurrent, and specialty enhancements according to spa protocols.
- Conduct detailed skin analyses to customize treatments based on guest concerns, skin type, lifestyle, and goals.
- Deliver all services with refined technique, gentle touch, and impeccable professionalism aligned with luxury standards.
- Provide expert guidance on skincare routines, product usage, and aftercare to support long-term skin health.
- Maintain full knowledge of all spa services, facial protocols, machines/technology, and premium skincare lines used within the spa.
- Ensure treatment rooms are pristine, well-stocked, and prepared for each guest, reflecting the spa’s high standards of cleanliness and ambiance.
- Uphold strict sanitation, health, and safety procedures at all times.
- Document guest preferences, service notes, and contraindications accurately in spa software systems.
- Educate guests on luxury skincare products and recommend personalized homecare regimens to enhance treatment results.
- Meet or exceed individual and team retail goals through authentic, knowledgeable recommendations.
- Participate in product knowledge sessions, brand trainings, and ongoing education.
- Collaborate with spa coordinators, massage therapists, and management to ensure a seamless and consistent guest journey.
- Support colleagues and maintain a positive, professional, and guest-focused team culture.
- Assist with spa events, promotions, VIP experiences, and seasonal treatment offerings as needed.
Qualifications
- Valid state Esthetician license and adherence to all regulatory standards.
- 1–2 years of experience in a luxury spa, high-end beauty environment, or five-star resort preferred.
- Proficiency with advanced skincare modalities such as microdermabrasion, LED light therapy, microcurrent, peels, and lymphatic techniques.
- Strong knowledge of premium skincare ingredients, formulations, and treatment benefits.
- Exceptional communication, presentation, and guest-service skills.
- Flexible availability including evenings, weekends, and holidays.
- Polished appearance and elevated professional demeanor.
- Warm, intuitive, and guest-focused energy.
- Deep passion for skincare, wellness, and ongoing learning.
- Strong attention to detail and the ability to create a serene, nurturing environment.
- High level of discretion, emotional intelligence, and respect for guest privacy
Benefits
We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.
- Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave (provided in accordance with applicable law)
- Employee assistance program (EAP)
- Educational opportunities / Tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
For Employees Based in Washington:
- 8 paid holidays per year
- Up to 20 days of paid vacation per year, based on classification and length of service
- Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.
For Employees Based in Colorado:
- 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
- Up to 20 days of paid vacation per year, based on classification and length of service
- 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.
For Employees Based in California:
- 8 paid holidays per year
- Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
- Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.
Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.
Posting Date
This job opening was posted on 8/10/26 and will remain open for at least 75 days.
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality
Named in the top ten of ‘Top 25 Hotel Brands’ on Travel + Leisure World's Best Awards 2023.
At Viceroy Hotels & Resorts, we take pride in crafting one-of-a-kind, authentic experiences that seamlessly blend design and service, inspiring travelers worldwide.
Our diverse portfolio of luxury hotels and resorts spans the globe, offering exceptional destinations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Snowmass, Washington D.C., and St. Lucia, Portugal and Serbia.
Awards & Accolades:
Recipient of the prestigious 'Top 25 Hotel Brands' award on Travel + Leisure World's Best Awards 2023, a testament to our commitment to excellence in hospitality.
Viceroy for Everyone - Fostering Diversity, Equity & Inclusion
We value diversity, equity, and inclusion, empowering our colleagues and guests to thrive in an inclusive environment. Learn more about our ongoing commitment to Diversity & Inclusion Initiatives: https://www.viceroyhotelsandresorts.com/culture-community/diversity-equity-inclusion-belonging.
Join our Journey: Discover more about our modern luxury brand and explore exciting career opportunities: https://www.viceroyhotelsandresorts.com/about-us/careers.
#LuxuryTravel #Hospitality #DiversityAndInclusion #TravelWithViceroy #ViceroyPride
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
West Hollywood, California
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality
Named in the top ten of ‘Top 25 Hotel Brands’ on Travel + Leisure World's Best Awards 2023.
At Viceroy Hotels & Resorts, we take pride in crafting one-of-a-kind, authentic experiences that seamlessly blend design and service, inspiring travelers worldwide.
Our diverse portfolio of luxury hotels and resorts spans the globe, offering exceptional destinations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Snowmass, Washington D.C., and St. Lucia, Portugal and Serbia.
Awards & Accolades:
Recipient of the prestigious 'Top 25 Hotel Brands' award on Travel + Leisure World's Best Awards 2023, a testament to our commitment to excellence in hospitality.
Viceroy for Everyone - Fostering Diversity, Equity & Inclusion
We value diversity, equity, and inclusion, empowering our colleagues and guests to thrive in an inclusive environment. Learn more about our ongoing commitment to Diversity & Inclusion Initiatives: https://www.viceroyhotelsandresorts.com/culture-community/diversity-equity-inclusion-belonging.
Join our Journey: Discover more about our modern luxury brand and explore exciting career opportunities: https://www.viceroyhotelsandresorts.com/about-us/careers.
#LuxuryTravel #Hospitality #DiversityAndInclusion #TravelWithViceroy #ViceroyPride
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
West Hollywood, California