Esports Media Consultant and Lab Assistant - PCSS 2026-2027 (Seton Hall Students Only)
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Seton Hall University
South Orange, NJ, US
Summary
The role involves developing social media campaigns and content to promote the Seton Hall Esports team. Additionally, the consultant manages the daily operations of the Esports Lab, providing technical support and facility preparation for users.
Job Description
JOB SUMMARY |
PC Support services is looking for a creative, marketing savvy student, with moderate technology experience to serve in a dual role as both a Social Media Consultant for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab. |
DUTIES & RESPONSIBILITIES |
Duties and responsibilities outlined below: Support the E-Sports teams to develop and implement outreach and promotional campaigns to boost brand engagement. Responsibilities include but are not limited to: • Assisting with the design and execution of social media campaigns • Submit events onto SHU Planner. • Promote events. • Report SHU Esports news (updates, upcoming matches, and post-match game score, highlights, etc.) • Work as a member of a team to create social media posts and promote community engagement across social media accounts (Twitter, YouTube, Twitch, Facebook, IG, etc.) • Track social media engagement to identify high-performing ideas and campaigns for scalability. • Support esports teams at live and online events via graphics and posts. • Take pictures and record videos during matches and other events to be developed into content for social media sites. • Complete other digital media projects as assigned. Support “everyday” functioning of Esports Lab. Responsibilities include but are not limited to • Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration. • Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues. • Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends. • Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues. Must also be familiar with standard software and hardware. |
REQUIRED QUALIFICATIONS |
Must be a current Seton Hall student • Basic knowledge of Windows operating systems, MS Office. Knowledge of SPSS and other software used on the SHU campus is also useful. • Possess an understanding of Esports eco system (games, platforms, peripheral devices, esports and gaming trends, etc.) • Basic knowledge of popular social media platforms social media and Esports channels/sites • Should possess some basic photo-editing and video-editing skills. • Familiarity working with database applications and querying information. • Be a creative and detail-oriented individual, capable of working collaboratively and taking initiative. • Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills. • Possess past customer service experience. |
SPECIAL INSTRUCTIONS |
Physical Demands: Carrying reams of paper as needed to stock printers. |
CONTACT |
Marsha Philemon |
FEDERAL WORK STUDY ELIGIBILITY |
Not Required |
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO).
