ER Attendant - Helen Keller - Emergency Room - FT - Shift 2

Overview

Performs a wide variety of technical patient care activities and clerical support related to patients admitted to Emergency Services.  Assists nursing personnel by performing routine patient care activities.

Responsibilities

• Assists physicians and nursing staff in the treatment of patients in Emergency Services.  The scope of training and ability, to include but not limited to, patient placement and preparation, patient care, resuscitation efforts, handling medications and other duties as directed.
• Transportation of patients to floor and unit per wheelchair or stretcher. 
• Perform phlebotomy as directed per emergency physicians.  Orders in Med Host
• Responsible for stocking all assigned areas, including linens, and completing shift check off sheets.
• Responsible for prioritizing and processing requested orders either written or telephoned to an authorized, licensed patient caregiver for diagnostic procedures.  Notes on Medical Record that such procedure has been requested and time initiated. Requests hospital beds for admit patients, and scans admit orders to pharmacy; retrieve results and old records from Access Anywhere, HH EMR’s, Medical records.  Request medical records from outlying facilities with proper authorization signed; facilitate referrals/transfers with appropriate paperwork (VA, PCS, HH transfer); Notify Code Line for trauma alerts; Maintain appropriate forms and supplies at nursing stations;  Keep working area clean and orderly.
• Assists physician in location of patients; gives status of requested diagnostic procedures to authorized person and insures current patient charts are kept in assigned location.
• Receives incoming telephone calls, answering questions, directing to appropriate person or taking messages.
• Answers patient calls through Patient Call System and notifies appropriate personnel.
• Documents patient care activities in Med Host according to department policy.
• Assists with maintaining the department for continual readiness according to regulatory and organizational standards.
• Completes annual requirements within specified time frame.

Qualifications

Education/Licensure/Certifications: High school diploma or GED preferred.

Experience: Prior medical experience preferred.

Additional Skills/Abilities: Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly.  Must be familiar with emergency procedures, legal requirements and standard nursing procedures.  Must be certified in BLS for Healthcare Providers.  BLS for Healthcare Providers must be obtained within the provisional period of employment. Knowledge of hospital forms and patient identification equipment preferred. Must have a working knowledge of medical terminology.  Must be familiar with multi-line telephone systems, copy machine, computer and fax machines. Must be proficient in excel and word with the ability to learn new programs quickly and work with minimal supervision. Must be able to use effective interpersonal skills when working with a variety of people and situations. Ability to handle constant change in priorities.