Epic ECSA

Description

Responsibilities:
• Develop and maintain automation scripts (e.g., using PowerShell) to streamline routine tasks, system deployments, and monitoring.
• Proactively analyze performance data to identify and resolve potential bottlenecks before they impact system stability and user experience.
• Own the end-to-end health, performance, and security of Epic web and service server infrastructure, from initial deployment to ongoing maintenance and optimization.
• Managing print queues and Epic printing infrastructure
• Monitoring network and Web server activity for security breaches using intrusion detection techniques
• Performing file system management
• Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs
• Installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system
• Understanding performance metrics, monitoring system performance, and troubleshooting issues
• Assisting in the configuration and troubleshooting of integrated third-party software and peripherals
• Applying platform and Epic upgrades and updates to production and non-production Web server components
• Responding to emergency and after-hours issues
• Engaging in capacity planning exercises to ensure adequate system resources
• Collaborating with your technical teams and Epic to ensure proactive support Epic Staffing Guide 41
• Writing and maintaining scripts to improve system management tasks
• Participating in your change control process for all planned application and technical activities
• Maintaining and testing processes related to business continuity
• Following vendor and Epic best practices for hardware and software configuration

Qualifications:
Required:
• Expertise in Microsoft Windows server administration
• Expertise in virtualization platforms such as Citrix XenServer, VMware ESXi, or Microsoft Hyper-V
• Experience with hardware or software load balancing solutions such as F5 BIG-IP or NetScaler
• Working knowledge of: Microsoft Internet Information Services (IIS) administration; Network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, and HTTP
Preferred:
• Experience with scripting languages such as PowerShell for system administration and automation.
Work Environment:
• Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the manager to support software/hardware patches, upgrades, downtimes and potential disasters.
Education:
• Bachelors Degree in computer science or information science or related or equivalent experience. (Required)
Technical Training or Professional Licensing:
• Epic Client Systems Administration - BLOB, Business Continuity Access, and Printing
• Epic Client Systems Administration - MyChart, MyChart Mobile, and EpicCare Link
• Epic Client Systems Administration Care Everywhere
• Epic Client Systems Administration Hyperspace Web, Interconnect, and System Pulse
Travel required: Less than 25%

Experience Level

Expert Level

Job Type & Location

This is a Permanent position based out of Dallas, TX.

Pay and Benefits

The pay range for this position is $110000.00 - $145000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education Career advancement opportunities and so much more!

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.