Epic Bridges Analyst
Boost your chances before you apply.
Shrive Technologies LLC
US
Summary
The analyst will own complex production issues, perform root-cause analysis, and lead technical troubleshooting during major incidents. They are also responsible for mentoring L2 analysts and approving technical interface changes.
Job Description
- Required Qualifications
- Epic Bridges Certification – Mandatory.
- 4–8+ years of experience in healthcare IT/EHR interface support.
- Strong hands-on experience with Epic Bridges.
- Strong knowledge of HL7 standards and healthcare interfaces.
- Experience supporting Epic production environments.
- Experience troubleshooting ADT, ORU, ORM, SIU, DFT and other HL7 messages.
- Experience with an interface engine such as Rhapsody, Cloverleaf, Mirth, or equivalent.
- Strong analytical and problem-solving skills.
- Experience with incident, problem, and change management.
- Ability to provide on-call/24x7 production support.
- Preferred Qualifications
- Epic Interconnect experience.
- Experience with Epic application integrations and downstream systems.
- Experience with SFTP/FTPS and secure file transfer.
- Experience with healthcare interoperability standards.
- Experience with cloud-based integration environments.
- ITIL certification or equivalent service-management experience.
- L3 Expectations
- Own complex and recurring production issues.
- Perform advanced root-cause analysis.
- Identify systemic issues and recommend permanent fixes.
- Lead technical troubleshooting during major incidents.
- Mentor L2 analysts.
- Review and approve technical solutions and interface changes.
- Partner with architecture/application teams for complex integration issues.
This is a remote position.
At Shrive Technologies, we are obsessed with technology. Its power to change everything. Technology fuels our passion and commitment to helping organizations do what they set out. When we engage, we bring fresh ideas that help you galvanize your performance. Refine your strategy. Spark new energy. The future—and how we get there—depends on those who build, connect, create, and transform our world. The most successful and innovative businesses are already doing it, and we are skilled experts at bringing in the teams and support needed to thrive.
Our supportive employee network helps place talented professionals at innovative companies across the world, providing continuous support for both client and consultant throughout the length of each project. We are the seekers, the hunters, the pacers of pavements, wearing holes in our proverbial shoes looking for the perfect person for the project, the perfect project for the person. In our quest for excellence, we push beyond the boundaries of conventional thinking. Our think 'out-of-the-box' culture helps us in coming up with fresh ideas that can inspire.
Founded
2015
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Irving, Texas
At Shrive Technologies, we are obsessed with technology. Its power to change everything. Technology fuels our passion and commitment to helping organizations do what they set out. When we engage, we bring fresh ideas that help you galvanize your performance. Refine your strategy. Spark new energy. The future—and how we get there—depends on those who build, connect, create, and transform our world. The most successful and innovative businesses are already doing it, and we are skilled experts at bringing in the teams and support needed to thrive.
Our supportive employee network helps place talented professionals at innovative companies across the world, providing continuous support for both client and consultant throughout the length of each project. We are the seekers, the hunters, the pacers of pavements, wearing holes in our proverbial shoes looking for the perfect person for the project, the perfect project for the person. In our quest for excellence, we push beyond the boundaries of conventional thinking. Our think 'out-of-the-box' culture helps us in coming up with fresh ideas that can inspire.
Founded
2015
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Irving, Texas
