Environmental Services Coordinator (Must be Bilingual in English and Spanish)

Job Details: Level: Experienced, Job Location: Longhorn Village - Austin, TX, Salary Range: Undisclosed, Who We Are:

Voted Best of the Best Austin, Longhorn Village is a Texas born and bred not-for-profit retirement community that guarantees independent living for our residents, plus a full continuum of on-site care that includes assisted living, memory care, skilled nursing and rehabilitation. If you love providing exceptional customer service and are interested in serving the needs of a growing community of active-minded senior adults, please consider joining our award-winning team.

Who You Are:

The Environmental Services Coordinator is responsible for coordinating and supporting the daily operations of the Environmental Services Department to ensure a clean, safe, sanitary, and welcoming environment for residents, associates, visitors, and guests. This position assists with scheduling, work assignments, supply management, quality inspections, associate training, and communication between Environmental Services and other departments.

Position Summary:

Under the direction of the Plant Operations Manager, the Environmental Services Coordinator is responsible for assisting with the overall quality and efficiency of the Environmental Services Department, which includes Housekeeping, Laundry and Porter. 

Accountabilities:

Coordinate daily housekeeping and environmental services assignments to ensure appropriate coverage throughout the community.
Assist with preparing associate schedules and arranging coverage for call-ins, vacations, and staffing shortages.
Conduct routine inspections of resident rooms, apartments, common areas, offices, restrooms, and other community spaces to ensure cleanliness and quality standards are maintained.
Monitor completion of daily, weekly, and periodic cleaning assignments.
Assist with training and orientation of new Environmental Services associates regarding cleaning procedures, equipment, chemicals, infection-control practices, and safety requirements.
Maintain appropriate inventory levels of cleaning supplies, chemicals, paper products, and other departmental materials.
Assist with ordering, receiving, organizing, and distributing departmental supplies.
Ensure cleaning chemicals and equipment are properly labeled, stored, maintained, and used according to manufacturer instructions and safety requirements.
Promote compliance with infection prevention and control procedures, including proper cleaning and disinfection practices.
Respond promptly and professionally to resident, family, associate, and departmental requests or concerns regarding environmental services.
Coordinate room/apartment cleaning associated with move-ins, move-outs, transfers, renovations, and special projects.
Assist with scheduling and monitoring deep-cleaning and floor-care projects.
Identify maintenance or safety concerns observed during inspections and report them to the appropriate department.
Maintain departmental records, checklists, inspection forms, supply records, and other required documentation.
Assist Environmental Services leadership with departmental meetings, training, performance monitoring, and quality-improvement initiatives.
Provide hands-on housekeeping assistance when necessary to meet operational needs.
Follow all community policies regarding resident rights, privacy, confidentiality, safety, infection prevention, and emergency procedures.
Maintain professional and respectful communication with residents, families, visitors, associates, and leadership.
Perform other duties as assigned.

Full-Time Benefits:

Medical, Dental, Vision, HSA, FSA
Short Term Disability, Accident, Life Insurance
Vacation and Sick time
403B Retirement Savings Plan with discretionary employer contribution
Employee Assistance Program
Discount Meal Program

Qualifications: Qualifications

Must be Bilingual in English and Spanish, with the ability to read, write, and communicate effectively in both languages.
High School education or GED preferred but not required.
Preferred minimum of 1-3 years of housekeeping in hospitality or healthcare environment.