Entry-Level Virtual Client Service Representative | Training Provided

Entry-Level Virtual Client Service Representative | Training Provided

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Experience: Entry-Level Friendly | Training & Mentorship Provided

Join a Growing Remote Team & Build a Career With Long-Term Potential

Following a record-breaking year with more than 20% growth, we're expanding our remote team and looking for motivated, people-focused professionals interested in customer service, benefits support, client relations, and leadership development.

As a Remote Customer Benefits Representative, you'll work virtually with individuals and families who need assistance understanding their available life, accident, and supplemental health insurance benefits. You'll provide personalized guidance, answer questions, assist with enrollment, and build long-term client relationships—all from home.

No prior insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

✔ 100% Remote / Work From Home
✔ Weekly Commission Pay + Performance Bonuses
✔ Comprehensive Training & Mentorship
✔ Flexible Scheduling
✔ Residual Income Opportunities
✔ Leadership & Management Career Paths

What You'll Do

Your responsibilities may include:

• Connect with clients through phone, Zoom, and virtual appointments
• Schedule appointments with individuals interested in learning about available benefits
• Identify client needs and explain appropriate coverage options
• Educate clients on life, accident, and supplemental health insurance benefits
• Provide personalized recommendations based on individual and family needs
• Assist clients with applications and enrollment documentation
• Answer questions and provide professional follow-up support
• Maintain accurate digital client records and appointment information
• Build long-term relationships through exceptional customer service
• Participate in ongoing coaching, professional development, and leadership training

Why Join AO?

🏠 100% Remote Career

Work from home while connecting with clients and your team through modern virtual technology.

Enjoy:

• No daily commute
• Flexible scheduling
• Virtual client appointments
• Remote training and mentorship
• Supportive team environment

💰 Weekly Pay + Performance Bonuses

This opportunity offers performance-based, commission compensation, including:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives for qualifying representatives
• Additional performance recognition

There is no hourly wage or guaranteed salary. Individual earnings vary based on production and performance.

🎓 Comprehensive Training & Mentorship

New to insurance? That's okay.

You'll receive:

• Structured virtual onboarding
• Insurance licensing guidance
• Product and benefits training
• Client-service and communication development
• One-on-one mentorship
• Weekly coaching opportunities
• Leadership and management development

Career Growth & Leadership Opportunities

We believe in developing and promoting motivated professionals from within.

Individuals who demonstrate strong performance, consistency, professionalism, and leadership ability may have opportunities to advance into:

• Training and mentorship
• Team leadership
• Management
• Recruiting and team development
• Senior leadership opportunities

Advancement is performance-based—not determined solely by tenure.

Benefits, Recognition & Incentives

Qualifying representatives may have access to:

• Medical reimbursement program after applicable qualification requirements
• Company-supported life insurance
• Residual and renewal income opportunities
• Leadership development programs
• Performance bonuses and recognition
• Company-sponsored conferences and events
• Incentive travel opportunities for qualifying performers

What We're Looking For

We're looking for candidates who demonstrate:

• Strong communication and interpersonal skills
• Professional, customer-focused attitude
• Self-motivation and personal accountability
• Strong organizational and time-management abilities
• Ability to work independently from home
• Coachability and willingness to learn
• Dependability and strong follow-through
• Goal-oriented, growth-focused mindset
• Comfort using computers, Zoom, email, and web-based technology

Previous experience in customer service, administration, healthcare, hospitality, retail, education, financial services, call centers, client relations, or sales can be helpful—but is not required.

Minimum Requirements

Applicants must:

• Be at least 18 years old
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have a computer or laptop with webcam and microphone capability
• Maintain reliable high-speed internet
• Have access to a quiet, professional workspace
• Be comfortable communicating with clients virtually
• Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.

Virtual Interview Process

Qualified applicants will first complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and career opportunities.

Candidates interested in moving forward will then have the opportunity to participate in a live Zoom interview with our hiring team.

Ready to Build Your Future From Home?

If you're looking for a remote career where you can help families, develop professionally, increase your earning potential, and pursue leadership opportunities based on your performance, we'd love to hear from you.

Apply today to learn more about joining AO | Globe Life.

Work From Home. Help Families. Grow Professionally. Build Your Future. 🚀

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.