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$10–14/hr 163d ago

Entry-Level Remote Customer Service Representative

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CamTalk Solutions

US

Full-time Permanent Remote

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Summary

The representative will handle inbound customer service calls and assist with account questions and service updates. They are also responsible for following client scripts and maintaining communication with the team via Slack.

Job Description

CamTalk Solutions is a remote-first customer experience outsourcing company that partners with national service platforms and well-known brands. We specialize in providing flexible, entry-level customer support opportunities for students, early-career professionals, and individuals seeking supplemental income.

Our unique CamTalk Workforce Hub offers guided onboarding, skills development, and access to internal programs where top-performing contractors can shadow our startup team to learn operations, recruiting, client management, and tech systems used to run a growing company.

Tasks

Key Responsibilities

  • Handle inbound customer service calls with professionalism and clarity
  • Assist with account questions, service updates, and general support
  • Follow client scripts and tools for each interaction
  • Maintain reliability and excellent attendance
  • Communicate with the CamTalk team through Slack when needed
  • Complete required training modules in the Workforce Hub

Requirements

Technical Requirements

To ensure client compliance, candidates must meet all technical requirements:

  • Computer: Windows 11 (fully updated; no pending updates)
  • Memory: Minimum 12 GB RAM
  • Storage: 60 GB total / 40 GB available
  • Hard-wired Ethernet connection (Wi-Fi not permitted)
  • Minimum 30 Mbps download / 10 Mbps upload
  • Maximum latency: 50 ms
  • Monitors: Dual monitors required (2 total), 1920×1080 resolution
  • Webcam: Required
  • USB 3.0 Port: Required (for USB headset)
  • Workspace: Quiet, distraction-free environment

Benefits

Perks & Incentives

  • Flexible hours
  • 100% remote work
  • Performance rewards & incentives
  • Access to CamTalk company card for approved work-related needs (where applicable)
  • Opportunities to gain startup, operations, and business exposure
  • Bilingual candidates may earn higher rates

1099 contractor role (no medical/dental benefits)

Background check required

Structured hiring process: assessment → async video → setup session → onboarding