Entertainment Party Host - Part Time
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Mall of America
MN
Summary
The primary role involves creating a fun family entertainment experience by managing all aspects of parties, including setup, decoration, cleanup, serving food, and ensuring timely execution according to guest preferences. This position also requires maintaining guest safety, enforcing rules, and entertaining guests in a professional, family-friendly manner.
Job Description
Must be available to work Saturday and Sunday.
PURPOSE: To create an innovative and fun family entertainment experience utilizing specialized skills and abilities. Provide outstanding internal and external guest service at all times. Ensure a positive guest experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist leadership with booking, contacting vendors, ordering, scheduling, add ons, etc
- Direct contact for party family
- Responsible for setting up, decorating, cleaning up, and maintaining party area
- Pick up food and cupcakes from vendors
- Ensure parties begin and end with timeliness
- Ensure each party receives everything included in the package or any special requests
- Explain all the needed rules and policies for the party
- Ensure party is run in the sequence of the guest’s preference
- Help serve food, beverages, and cake to party guests
- Ensure the safety of party guests
- Prevent non-party members from entering the space
- Restock party supplies and party add-ons as needed
- Entertain guests in a professional, family friendly manner
- Perform to highest standards and act appropriately for family audiences
- Take direction from Team Leads and Supervisors
- Maintain cleanliness of work environments
- Regular, reliable and consistent attendance
- Follow all company and department policies and procedures
- Additional duties as assigned
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
- Represent Nickelodeon Universe and Mall of America with highest degree of professionalism
- Good listening skills when dealing with guests, coworkers and supervisors
- Ability to work as part of a team and in collaboration with other departments
- Ability to multi-task in a fast-paced, sometimes stressful environment
- An outgoing and energetic person that will entertain in a family party environment
- Prior experience as in a service position preferred, but not required
- May also be asked to train and perform as character performers
PHYSICAL JOB REQUIREMENTS:
- Stand/move about –Frequently, 90%
- Kneel/crouch– Periodically, up to 40%
- Reach at or above shoulder level – Frequently, 50%
- Reach at or below shoulder level – Frequently, 50%
- Handle/lift large items such as boxes/packages (up to 40lbs) – Frequently, 60%
- Bend/stoop/squat – Frequently, 50%
- Repetitive motions – Frequently, 30%
Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one’s care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America®
At 5.6 million square feet, Mall of America® is the largest shopping and entertainment complex in North America with more than 520 world-class retail stores and restaurants; Nickelodeon Universe, the nation’s largest indoor theme park; SEA LIFE Minnesota Aquarium; FlyOver America; Crayola Experience; The Escape Game; B&B Theatres + more. The Mall opened in 1992 and is located in Bloomington, Minn., minutes from downtown Minneapolis and St. Paul and adjacent to the MSP International Airport. Follow Mall of America on Facebook, Twitter, TikTok and Instagram.
Nickelodeon Universe® is a seven-acre park featuring unique attractions and entertainment galore! Meet the Nickelodeon characters, experience new rides like Boots Banana Swing or Fly with Appa + more!
Founded
1992
Company size
5,001-10,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Bloomington, Minnesota
At 5.6 million square feet, Mall of America® is the largest shopping and entertainment complex in North America with more than 520 world-class retail stores and restaurants; Nickelodeon Universe, the nation’s largest indoor theme park; SEA LIFE Minnesota Aquarium; FlyOver America; Crayola Experience; The Escape Game; B&B Theatres + more. The Mall opened in 1992 and is located in Bloomington, Minn., minutes from downtown Minneapolis and St. Paul and adjacent to the MSP International Airport. Follow Mall of America on Facebook, Twitter, TikTok and Instagram.
Nickelodeon Universe® is a seven-acre park featuring unique attractions and entertainment galore! Meet the Nickelodeon characters, experience new rides like Boots Banana Swing or Fly with Appa + more!
Founded
1992
Company size
5,001-10,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Bloomington, Minnesota