Enterprise Account Executive - Service Optimization

Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS), and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities, and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment venues worldwide. www.agilysys.com   

Position Summary

We are seeking a high-performing Enterprise Account Executive with a strong focus on hunting and new logo acquisition to drive revenue growth for our Hospitality Service Optimization solution. This quota-carrying role is responsible for identifying, engaging, and closing new customers while building and maintaining a strong pipeline of opportunities. The ideal candidate combines consultative selling skills with technical aptitude and can confidently demonstrate products, design tailored solutions, address technical and business objections, and manage complex sales cycles from prospecting through close

 
Why This Role Matters 

This role is essential to driving growth by acquiring new enterprise customers and establishing the company as a leader in Service Optimization. By combining strong hunting capability with technical solution-selling, the Enterprise Account Executive directly impacts revenue, market expansion, and competitive differentiation. Success in this role ensures customers understand the tangible business value of the solution, leading to long-term partnerships and sustained revenue growth

 
Key Responsibilities

• Own a defined sales territory or account portfolio and consistently achieve monthly, quarterly, and annual revenue targets.
• Qualify inbound and outbound opportunities and develop account strategies to advance deals through the sales cycle.
• Deliver compelling product demonstrations and proof-of-concept (POC) engagements tailored to customer requirements.
• Translate customer business and technical requirements into effective solution recommendations, including architecture, integration, and security considerations.
• Manage the full sales cycle for the Service Optimization product, including prospecting, discovery, demonstrations, proposal development, negotiation, and closing.
• Drive both new business acquisition and account expansion opportunities.
• Build business cases and ROI analyses to demonstrate product value and support customer investment decisions.
• Respond to RFPs/RFIs and provide accurate technical and commercial information.
• Partner cross-functionally with Product, Engineering, Customer Success, and Marketing teams to support customer needs and product adoption.
• Manage contract negotiations and collaborate with legal and internal stakeholders throughout the deal process.
• Maintain accurate CRM records, pipeline forecasts, and sales activity reporting.
• Conduct competitive analysis and effectively position product differentiators in the market.
• Road warrior: Travel 40% throughout the US to meet with clients and prospects

 
Qualifications

• 5+ years of proven experience in SaaS sales, ideally within hospitality technology or service optimization solutions
• Proven track record of exceeding quota, particularly in new business or hunter-focused roles
• Experience managing complex sales cycles with enterprise-level buyers and multiple stakeholders
• Road warrior: willingness and ability to travel 50% or more as required
• Demonstrated ability to deliver product demos, design solutions, and handle technical objections.
• Willingness and ability to travel extensively throughout the United States
• Bachelor's degree or equivalent professional experience.

 
Required Skills & Competencies

• Strong hunter mentality with proven ability to generate and close net-new business.
• Advanced consultative selling, negotiation, and closing skills.
• Exceptional presentation and communication abilities for both technical and business audiences.
• Ability to confidently demonstrate products and align technical capabilities with customer outcomes.
• Proficiency with CRM platforms (e.g., Salesforce), sales enablement tools, and collaboration software.
• Disciplined pipeline management, forecasting, and deal execution.
• Experience selling Sales & Catering solutions or related hospitality SaaS products, with a deep understanding of industry workflows, operational challenges, and buyer personas.
• Ability to translate technical features into clear business value and ROI

 
Personal Attributes

• Results-driven with strong ownership and accountability for achieving and exceeding targets.
• Highly proactive, self-motivated, and comfortable operating in a hunter-focused, quota-driven role.
• Customer-focused with a passion for solving complex business challenges.
• Strong collaborator who thrives in cross-functional environments.Resilient and adaptable in a fast-paced, high-growth SaaS organization.
• Excellent organizational and time management skills, particularly in a travel-intensive role.

We are committed to equitable pay practices. Compensation within the pay range listed below will be decided based on factors including, but not limited to,  job related skills, knowledge and experience and internal alignment.  Base salary is localized according to employee work location.

Compensation

• Base Salary $90,000 - $110,000
• OTE: $180,000 - $220,000

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Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

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The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes.

Agilysys is an equal opportunity employer.  In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

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OTE Range$180,000—$220,000 USD