Engineer II (Middleware)

GENERAL PURPOSE: 
The Middleware Engineer II role focuses on designing, developing, and maintaining scalable integration solutions using MuleSoft and related middleware technologies. It involves enabling seamless data exchange across enterprise systems, external partners, and cloud platforms through APIs, messaging, and file-based integrations. It also includes providing L3 production support, resolving complex issues, and improving overall system stability. Additionally, the engineer collaborates with cross-functional teams and maintains comprehensive documentation to support ongoing operations and enhancements.

The base salary range for this role is $113,200 – $195,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:
•    Design, develop, test, and deploy integration solutions using MuleSoft, leveraging various integration patterns (API-led connectivity, event-driven, batch, and real-time processing) to support enterprise applications.
•    Technical knowledge with Mulesoft cloud and on-prem architecture, environment configuration, and deployment models. 
•    Strong technical working knowledge and hands-on experience with platforms Linus/Windows OS, Authentication systems, Networking, Clustering, Load Balancer, JDBC, Java, SSL, Certs etc.
•    Provide L3 production support, troubleshoot complex issues, and proactively identify/reduce recurring incidents to improve system stability and performance.
•    Design and implement canonical data models and reusable integration frameworks to ensure scalability, maintainability, and consistency across enterprise integrations. 
•    Maintain comprehensive technical documentation and knowledge repositories (e.g., Confluence), including integration designs, operational procedures, and troubleshooting guides.
•    Work with application leads on large projects to represent integration team. Expected to perform technical analysis, internal consulting, application testing, and application design.

COMPETENCIES:
People
•    Building Effective Teams 
•    Developing Talent 
•    Collaboration    
Self
•    Leading by Example
•    Communicates Effectively
•    Ensures Accountability and Execution
•    Manages Conflict    
Business
•    Business Acumen
•    Plans, Aligns and Prioritizes
•    Organizational Agility
With particular emphasis on the following specific position-related competencies:
•    Dealing with Ambiguity    
•    Interpersonal Effectiveness
•    Listening    
•    Technical Competence/Expertise

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
•    Minimum 7 years of IT experience in middleware platforms/application development.
•    5+ years of Design, develop, test, and deploy integration solutions using MuleSoft, leveraging various integration patterns (API-led connectivity, event-driven, batch, and real-time processing) to support enterprise applications.
•    Bachelor’s degree or equivalent work experience in information systems, computer science, or a related technical discipline.
•    Demonstrate hands-on experience with messaging and integration technologies, including RabbitMQ (or similar message brokers), B2B integrations, and Managed File Transfer (MFT) solutions for secure data exchange.
•    Experience with CI/CD and ALM tools like Jenkins, SonarQube, Bitbucket, Nexus, JIRA, Confluence etc.
•    Possess in-depth knowledge of data formats, protocols, and integration standards, such as XML, JSON, SOAP, REST, RAML, SAML, SFTP, and JDBC, including authentication and communication mechanisms
•    Strong experience in Java, SQL, PL/SQL, Python, Unix/Linux scripting.
•    Demonstrated career progression in technical depth and breadth, and project complexity; ability to quickly become proficient in new technologies.
•    Strong analytical, problem solving, and debugging skills
•    Excellent oral and written communication skills.

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer. 
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. 
Consistent timeliness and regular attendance.  
Vision requirements: Ability to see information in print and/or electronically.
This position may be performed remotely anywhere within the United States. #LI-Remote

SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position.  It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.  Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.