Employer Partnership Manager

Job DetailsJob Location: United Way of Dallas - Dallas, TX 75202Primary Function
Develop, strengthen, and manage employer partnerships for United Way’s Pathways to Work initiative. This role is focused on building relationships with employer partners that lead to measurable hiring, upskilling, and retention outcomes for job seekers while delivering clear business value to participating employers.

Position Description/ Summary

The Employer Partnership Manager will support United Way’s Pathways to Work initiative by connecting employers with a skilled, qualified talent pool and advancing living wage job placements for young adults.

This role is responsible for building and deepening relationships with employers in targeted, high-demand industries and facilitating a frictionless pipeline between local workforce partners and employers to improve hiring and retention rates. The position combines program management, stakeholder engagement, business development, and talent acquisition service delivery skills to support the growth and impact of the Pathways to Work program.

The primary goal of the Employer Partnership Manager is to establish mutually beneficial, productive relationships with employers that address workforce challenges, create a more efficient and effective process to fill open jobs, and ultimately, secure better employment outcomes for qualified jobseekers.

Key Responsibilities

Build, lead and manage strategic partnerships with employers to identify hiring challenges and opportunities, and develop solutions that meet employers’ needs and support and align with Pathways to Work strategies for advancing living wage employment outcomes.
Review and analyze labor market information to build and track a robust pipeline of prospective employer partners
Lead engagement with current and prospective employer partners, including presenting the Pathways to Work value proposition, negotiating agreements and securing commitments.
Ensure ongoing value with committed employer partners by driving engagement, satisfaction, retention and growth, demonstrating progress against shared goals.
Track and communicate hiring metrics, placement rates, KPIs and overall program success; maintain performance dashboards and develop service scorecards for employer partners
Lead, coordinate and/or participate in employer partnerships networks, career fairs, information sessions and networking events
Lead the ongoing development and implementation of direct-hire partnerships such as Manufacturing DFW and Connect to Work NTX
Understand and support employer goals, challenges and needs to recommend solutions that align with their hiring objectives
Manage projects to ensure high service levels, consistence performance and timely completion of deliverables
Create and share targeted, aligned messaging and customized pitch decks across target audiences, including business and HR leaders, hiring managers, funders and partner organizations
Collect and share employer testimonials and endorsements written, video and social formats to highlight program impact and encourage participation.
Participate in cross-functional activities across UWMD that contribute to UWMD’s goals in building and sustaining a high-performance organization and coordinate with internal teams such as Marketing, Resource Development and Volunteer Engagement on activities that drive greater resources and impact for the Pathways to Work program.

QualificationsRequired Skills and Qualifications

Bachelor’s degree in business, marketing, or communications
3- 5 years in business development, account management, business-to-business sales or strategic partnerships
Experience in human resources, staffing/recruitment, and/or workforce development preferred
Strong written, verbal and presentation communication skills with the ability to build trust and rapport
Good negotiation and contract management abilities
Knowledge of CRM software and tracking tools
Proficient with Microsoft Office applications
Ability to work independently and execute key performance indicators
Proven ability to manage multiple clients and priorities simultaneously in a fast-paced environment
Strong organizational skills and attention to detail

To perform the job successfully, competitive applicants should demonstrate the following competencies:

Mission-Focused: Create real social change that leads to improving community disparities.
Relationship-Oriented: Ability to communicate effectively to develop, grow and sustain aligned relationships. Knows how to capture and record relevant information and how to interpret and utilize the information to forge partnerships, collaborate, cultivate, grow, sustain, and strengthen internal and external relationships.
Results-Driven: Dedicated to shared and measurable goals; creating, resourcing, scaling, and leveraging strategies and innovations for comprehensive impact. Focuses on strategic priorities and takes ownership and initiative for getting the job done.
Champion Stewardship: Our actions, behaviors, and decisions on behalf of our donors must be transparent, meet the highest ethical standards, and align with organizational goals.