Employee Benefits National Operations Leader

OVERVIEW

Employee Benefits National Operations Leader

Remote | National role with travel as needed

Why This Role Matters

At Alera Group, we help businesses navigate complexity with confidence. Our Employee Benefits teams deliver strategic solutions that support organizations and their people. We’re hiring an Employee Benefits National Operations Leader (EBNOL) to shape the future of how we deliver Employee Benefits services across our national platform.

This role sits at the center of strategy, operations, and transformation—driving consistency, scalability, and operational excellence across regions while improving client service delivery and supporting profitable growth.

About Alera Group

Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

What to Expect

• Executive-level visibility and partnership across the organization
• Opportunity to lead enterprise-wide transformation initiatives with measurable business impact
• Competitive compensation and comprehensive benefits package
• Medical, dental, vision, life, and disability coverage
• 401(k) with company support
• Generous paid time off and flexible work arrangements based on business needs
• Travel as needed to support national alignment and strategic priorities

Why Alera Group

Meaningful Impact: Your work directly shapes how we serve clients and scale our business, improving service delivery and operational excellence across the entire Employee Benefits platform.

Growth & Learning: You’ll lead high-visibility initiatives, influence enterprise strategy, and expand your leadership impact across one of the fastest-growing organizations in the industry.

Collaborative Culture: We work together across regions, functions, and leadership teams to drive the best outcomes—building trust, alignment, and shared success along the way.

If you’re ready to lead at scale, drive transformation, and shape the future of Employee Benefits operations, we’d love to connect.

RESPONSIBILITIES

What You’ll Do

Strategy & Operational Leadership

• Partner with regional and office leadership to develop and execute national Employee Benefits operational strategies
• Drive consistency across service delivery models, workflows, and operating standards across regions
• Establish and implement operational policies, practices, and standards that support performance and scalability

Enterprise Transformation & Change Leadership

• Serve as the central Employee Benefits leader within enterprise Business Transformation initiatives
• Translate enterprise strategy into practical, scalable operating models across the business
• Lead and support large-scale operational transformation and organizational change efforts

Process Optimization & Technology Enablement

• Identify and implement process improvements, systems, and technologies that improve efficiency and client outcomes
• Leverage operational insights and reporting to support decision-making and continuous improvement
• Partner across teams to align tools, systems, and workflows with business priorities

Performance Management & Cross-Functional Collaboration

• Establish and monitor KPIs to measure operational effectiveness and identify improvement opportunities
• Drive accountability for national growth, EBITDA, and service excellence goals
• Support M&A integration, talent development, and employee engagement across the Employee Benefits organization

QUALIFICATIONS

What You Bring

Required

• Bachelor’s degree in Business Administration, Finance, Accounting, Human Resources, or related field
• Extensive experience in employee benefits brokerage, consulting, insurance carrier, or financial services
• Proven track record of operational leadership and driving business performance
• Experience leading large-scale transformation initiatives and organizational change
• Strong leadership and communication skills across highly matrixed organizations
• Advanced proficiency in Microsoft Office Suite, including strong Excel skills
• Experience using technology and reporting tools to improve operations and decision-making

Preferred

• Experience working in a national or multi-regional operating model
• Background in shared services or centralized operations environments
• Experience supporting M&A integration and business transformation programs
• Familiarity with enterprise-level operational dashboards and KPI reporting

ADDITIONAL INFORMATION

Compensation:
Salary range: $240,000 – $285,000 per year
Eligible for performance-based bonus: Yes 

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is  Remote

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

• Role-specific learning paths

• Leadership development programs

• Technical and compliance training

• Industry certifications and continuing education support

• Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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Location Type

Remote