Employee Benefits Client Manager

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Overview:
We’re looking for a relationship-driven Employee Benefits Client Manager to support and grow a portfolio of employer groups. This role is ideal for someone who enjoys being front-facing with clients, building trust, and acting as a go-to resource for all things benefits.

You’ll work closely with business owners and their teams to guide them through renewals, open enrollment, and ongoing benefits support. While organization and follow-through are important, this role is centered around communication, responsiveness, and delivering a strong client experience.

If you enjoy building long-term relationships and being a trusted advisor to your clients, this could be a great fit.

What You’ll Do:

• Serve as the primary point of contact for a portfolio of employee benefits clients
• Build strong relationships with business owners and key decision-makers
• Lead renewal conversations and present plan options in a clear, consultative way
• Support clients through open enrollment and employee education
• Assist employees with benefit questions, coverage details, and claims concerns
• Coordinate with internal team members and carriers to ensure smooth service delivery
• Identify opportunities to enhance coverage and improve client outcomes
• Maintain consistent communication and follow-up to ensure client satisfaction

What We’re Looking For:

• Active Life/Health license (or ability to obtain quickly)
• Experience in employee benefits or group insurance
• Strong communication skills with a client-first mindset
• Comfortable leading conversations and presenting options to clients
• Organized and able to manage multiple relationships at once
• Proactive, responsive, and solution-oriented
• Experience with Employee Navigator preferred