Electronic Monitoring Technician
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Oriana House, Inc.
Akron, OH, US
Summary
The Electronic Monitoring Technician maintains accurate client whereabouts, manages monitoring equipment, and performs intake procedures including drug screens. They are responsible for detailed data entry, incident reporting, and maintaining professional communication with clients.
Job Description
**TIERED PAY RATE**
$17.00/hour with HS Diploma or GED
$17.50/hour with Associate's Degree
$18.00/hour with Bachelor’s Degree
Opportunities for advancement.
Essential functions of this job include, but are not limited to:
- Maintains accurate and timely whereabouts of all clients assigned to the program. Calls clients to verify whereabouts. Notifies appropriate facilities and outside agencies of any unauthorized client activities.
- Accurately enters clients’ schedules into monitoring computers as needed.
- Communicates pertinent client information via email system at various times during work shift and/or as needed.
- Organizes and prepares client intake packets.
- Completes scheduled activities to include: intakes and installation of equipment, alco-sensor tests, urine drug screens, fire drills, and emergency procedures in accordance with established policies and procedures.
- Performs intake procedures accurately and in a timely manner to include: showing video, explaining rules, reviewing background information, ensuring releases of information are signed, and answering client questions.
- Verifies installation process through the monitoring system. Ensures that all new intakes are being properly monitored at the end of each shift.
- Completes accurate data entry to include, but not limited to: clients’ logs, alerts, incident reports, alco-sensor results, urine drug screens, and shift reports.
- Records pertinent data regarding client and assigned equipment. Enters accurate data into the monitoring system including, but not limited to: client information, work schedules and in-home alcohol testing schedules.
- Issues accurate receipts for the deposit of client fees. Secures money in the facility safe.
- Maintains confidentiality of client files and individual client logs.
- Opens and maintains productive communication while maintaining a professional relationship with clients.
QUALIFICATIONS:
- High School diploma or equivalent required.
- An aptitude with current technology required.
- Must possess a valid Ohio driver’s license, reliable transportation, and a driving record that does not preclude the employee from being covered by Agency liability insurance.
- Must possess exceptional organizational, and prioritization skills.
EMPLOYEE BENEFITS
- ANTHEM PPO plus prescription card
- VACATION HOURS - 80 hours (10 days) per year (accrue at rate of 6.72 hours per month) to a maximum of 600 hours.
- PERSONAL-SICK HOURS - 80 hours (10 days) per year (accrue at a rate of 6.72 hours per month) to a maximum of 400 hours (50 days).
- HOSPITAL HOURS - 96 hours (12 days) per year (accrue at a rate of 8 hours per month) to a maximum of 288 hours.
- HOLIDAYS - eight paid holidays
- TUITION REIMBURSEMENT PROGRAM (must be employed for one year).
- EMPLOYEE ASSISTANCE PROGRAM (EAP)
- RETIREMENT PLAN 403(b)
- DENTAL PLAN (Employee paid)
- FLEXIBLE SPENDING ACCOUNTS (FSA)
- $20,000 TERM-LIFE INSURANCE POLICY
- LONG-TERM DISABILITY INSURANCE (60% of lost income on 91st day of disability).
Oriana House Recruiters may reach out to applicants via text messaging.
Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Candidates must be eligible to work in the U.S. without requiring sponsorship.
At Oriana House, we believe alcoholism and chemical dependency are diseases that require an individual's continuous commitment to recovery over the course of his or her life. Our programming sends individuals on a multi-step journey to rehabilitation through their own admission of a problem, abstinence, avoidance of relapse, and a daily dedication to recovery. We are proud to be a part of this process and to assist individuals in regaining control of their lives.
Founded
1981
Company size
501-1,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
At Oriana House, we believe alcoholism and chemical dependency are diseases that require an individual's continuous commitment to recovery over the course of his or her life. Our programming sends individuals on a multi-step journey to rehabilitation through their own admission of a problem, abstinence, avoidance of relapse, and a daily dedication to recovery. We are proud to be a part of this process and to assist individuals in regaining control of their lives.
Founded
1981
Company size
501-1,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit