Electoral Canvas Lead

Job Details: Job Location: Charlotte, NC - Charlotte, NC, Position Type: Seasonal, Salary Range: $24.00 - $24.00Hourly, About MF Professional Services, Inc.

MF Professional Services, Inc. (“MFPS”) is an employee leasing and professional services organization that provides human resources, payroll, benefits administration, and operational support services to mission-driven organizations.
This position supports MFPS clients, including Mi Familia Vota (“MFV”) and Mi Familia en Acción (“MFA”). Employees of MFPS may perform services on behalf of MFPS clients in support of their operational, programmatic, and organizational goals.

About Mi Familia Vota and Mi Familia en Acción
Mi Familia Vota and Mi Familia en Acción are national, Latino-led civic engagement organizations dedicated to building political power, strengthening civic engagement, and advancing policies that support Latino communities.
MFA, a 501(c)(3) organization, conducts nonpartisan programs focused on citizenship, voter registration, voter education, leadership development, and issues including immigration, education, healthcare, voting rights, workers’ rights, reproductive rights, and the environment.
MFV, a 501(c)(4) organization, builds Latino political power through advocacy, organizing, and mobilization to help ensure that Latino voices shape the policies affecting their health, safety, and prosperity.
Together, MFV and MFA operate one of the largest Latino civic engagement infrastructures in the country, with programs across Arizona, California, Colorado, Florida, Georgia, Nevada, North Carolina, Texas, and Washington, D.C.

Position Summary
The Canvass Lead supports the work of MFPS and its clients, including Mi Familia Vota and Mi Familia en Acción, by coordinating daily canvassing activities designed to increase civic participation, voter registration, voter education, and political engagement within Latino communities.
This position provides day-to-day direction, training, coaching, and field support to a team of approximately four to five canvassers. The Canvass Lead assigns turf, distributes materials, communicates daily goals, monitors field activity, reviews data, and submits required reports.
The Canvass Lead also engages directly with community members and voters through door-to-door canvassing, voter-registration activities, and other approved outreach. This position requires substantial outdoor work, frequent walking, flexible scheduling, accurate recordkeeping, and strict compliance with applicable voter-registration, voter-engagement, safety, and data-management requirements.

Essential Duties and Responsibilities
The employee will perform the essential duties described below in support of MFPS and its clients, including Mi Familia Vota and Mi Familia en Acción, as assigned by MFPS-authorized management.

Canvassing and Community Engagement
Canvass designated Latino communities and assigned geographic areas.
Engage community members and voters regarding voter registration, voter education, voting by mail, Get Out the Vote activities, and other approved civic engagement initiatives.
Support approved efforts to identify and engage voters and increase Latino voter participation.
Use only approved scripts, talking points, forms, literature, and calls to action.
Provide accurate, non-misleading, and approved information to community members.
Communicate respectfully and professionally with individuals from diverse backgrounds.
Respect requests from individuals who decline participation or ask that outreach end.
Refer legal, policy, media, complaint, or other complex questions to the appropriate supervisor.
Protect voter and community-member privacy and handle all forms and contact information securely.
Represent MFPS and its clients professionally in communities and public locations.

Daily Canvass Operations
Manage the daily activities of an assigned canvassing team of approximately four to five employees.
Prepare the assigned office or staging location before employees arrive.
Welcome employees and conduct daily pre-shift briefings.
Review daily goals, schedules, turf, scripts, materials, reporting expectations, safety information, and applicable campaign updates.
Ensure canvassers understand their assignments and responsibilities before beginning field activities.
Prepare and distribute literature, voter-registration materials, clipboards, mobile devices, identification, and other approved supplies.
Coordinate employee deployment, breaks, check-ins, transportation, and return times.
Monitor daily progress and adjust assignments within delegated authority.
Ensure employees return from assigned turf and complete all end-of-shift procedures.
Promptly communicate staffing shortages, delays, incidents, or resource needs to the supervisor.

Turf Preparation and Assignment
Create or cut daily turf for door-to-door canvassing, voter registration, and other approved outreach.
Use VAN, MiniVAN, maps, spreadsheets, or other approved tools to prepare and distribute assignments.
Confirm that assigned turf aligns with approved campaign targets, geographic boundaries, and outreach plans.
Provide canvassers with clear directions, maps, access instructions, check-in expectations, and safety information.
Track turf assignments, completion status, coverage, and unresolved issues.
Identify duplicate, incomplete, inaccessible, or otherwise problematic turf and communicate concerns to the appropriate supervisor or data employee.
Ensure voter information and turf materials are provided only to authorized employees and used solely for approved purposes.
Collect and secure printed and electronic voter information at the end of each shift.

Team Training, Coaching, and Motivation
Develop and coordinate canvasser training activities in collaboration with management.
Provide timely onboarding and field training to new team members.
Train canvassers on approved scripts, voter-registration procedures, outreach techniques, data collection, technology, safety, and reporting.
Conduct daily post-shift debriefings with the team and individual canvassers.
Assess canvassers’ knowledge, skills, performance, and development needs.
Provide regular feedback, coaching, retraining, and field demonstrations.
Encourage and motivate team members to meet or exceed approved daily goals while maintaining quality, accuracy, and compliance.
Reinforce respectful communication, ethical outreach, accurate information, and proper documentation.
Support authorized employee-recognition and team-engagement activities.
Identify employees who require additional supervisory or performance support.
Promptly report significant performance, attendance, conduct, safety, or compliance concerns to management.
Foster a professional, inclusive, diverse, respectful, and accountable team environment.

Data Entry, Quality Control, and Reporting
Review canvassing reports, voter-registration documentation, commitment cards, contact results, and other required records for completeness and accuracy.
Enter or upload approved canvassing results into VAN, spreadsheets, databases, or other designated systems.
Submit complete and timely nightly reports documenting doors knocked, successful contacts, commitment cards, voter-registration activity, and other assigned metrics.
Prepare tally reports and required weekly reporting updates.
Reconcile reported activity with collected forms, system records, turf completion, and employee reports.
Identify missing, duplicate, incomplete, inconsistent, or potentially inaccurate information and promptly seek clarification.
Follow all established data-entry, coding, quality-control, and reporting procedures.
Maintain accurate custody and tracking records for voter-registration forms and other sensitive materials.
Promptly report lost, damaged, incomplete, altered, or potentially mishandled forms or data.
Submit reports and materials to the State Director or other designated supervisor within established deadlines.
Protect confidential voter, community, employee, and organizational information.

Voter-Registration Compliance
Follow all applicable state and local laws, regulations, deadlines, and procedures concerning voter registration and voter engagement.
Ensure canvassers complete required training before handling voter-registration forms or conducting regulated activities.
Follow organizational procedures governing voter-registration form custody, review, tracking, storage, and timely submission.
Ensure voter-registration forms are never altered, discarded, withheld, falsified, or used for an unauthorized purpose.
Ensure outreach is conducted accurately, ethically, respectfully, and without coercion or misrepresentation.
Promptly escalate questions concerning voter eligibility, form completion, registration requirements, or applicable law.
Immediately report suspected falsification, misconduct, data manipulation, form mishandling, or other compliance concerns.
Cooperate with quality-control reviews, audits, investigations, and corrective-action processes.
Ensure activities appropriately distinguish between and align with the legally permissible work of MFV and MFA.

Transportation and Field Safety
Transport assigned canvassers and authorized materials when driving responsibilities are assigned and approved.
Operate personal or organizational vehicles safely and in accordance with applicable law and organizational requirements.
Ensure employees understand field safety, check-in, emergency, weather, heat, and incident-reporting procedures.
Monitor weather, environmental, neighborhood, traffic, animal, and other conditions that may affect employee safety.
Maintain regular communication with canvassers during field activities.
Promptly respond to missed check-ins, safety concerns, confrontations, injuries, vehicle incidents, or emergencies.
Stop or modify field activity and contact management when conditions present a potential safety risk.
Report workplace injuries, threats, harassment, accidents, law-enforcement interactions, and other significant incidents immediately.
Follow applicable driver, passenger, seat-belt, vehicle-safety, and distracted-driving requirements.
Use equipment and materials safely and report damaged or unsafe equipment.

Political and Community Awareness
Maintain working knowledge of the political, electoral, demographic, and community landscape within the assigned service area.
Stay informed about approved organizational issues, campaigns, programs, and voter-engagement priorities.
Participate in required campaign briefings, trainings, and program updates.
Communicate community feedback, emerging issues, and recurring questions to management.
Avoid presenting personal political opinions as official organizational positions.
Use only current, approved organizational messaging when communicating with the public.

Timekeeping and Administrative Responsibilities
Accurately record all time worked and submit timekeeping records according to established deadlines.
Review assigned team attendance or timekeeping information within delegated authority.
Report late arrivals, absences, missed breaks, schedule deviations, or potential timekeeping concerns to the supervisor.
Ensure employees are not instructed or permitted to work before clocking in or after clocking out.
Maintain organized records concerning staffing, assignments, materials, reports, incidents, and follow-up needs.
Organize and prioritize daily responsibilities and workflow.
Attend required meetings, trainings, briefings, and professional-development activities.
Communicate clearly and consistently with supervisors, data employees, program employees, and other field leaders.
Performs other related duties as assigned.

Qualifications
Education
A specific degree is not required. Relevant education, training, campaign experience, community experience, and demonstrated field leadership will be considered.

Experience
Campaign, canvassing, voter-registration, community outreach, field organizing, or civic engagement experience required.
Experience providing day-to-day direction, training, coaching, or support to a canvassing or outreach team preferred.
Experience using VAN, MiniVAN, or another voter-contact or canvassing system preferred.
Experience preparing turf, monitoring field activity, entering data, or producing campaign reports preferred.
Experience working with Latino communities or other diverse communities preferred.

Knowledge, Skills, and Abilities
Demonstrated commitment to voter engagement, civic participation, and Latino community empowerment.
Knowledge of canvassing, voter registration, voter education, Get Out the Vote, and direct voter-contact practices.
Demonstrated ability to supervise, delegate, motivate, train, and support employees.
Ability to establish clear expectations and monitor assigned activities and results.
Strong interpersonal, coaching, conflict-resolution, and team-building skills.
Ability to listen to feedback, consider different perspectives, and maintain professionalism under pressure.
Ability to engage community members respectfully, confidently, and professionally.
Strong organizational, time-management, prioritization, and problem-solving skills.
Ability to manage schedules, materials, transportation, turf, check-ins, and reporting deadlines.
Strong attention to detail, accuracy, documentation, and follow-through.
Ability to read maps, follow geographic assignments, and navigate assigned communities.
Working knowledge of Microsoft Word and Excel.
Ability to enter and review information using VAN, spreadsheets, databases, mobile applications, or comparable tools.
Legible handwriting and the ability to complete forms accurately.
Ability to follow voter-registration, data-security, quality-control, safety, and reporting procedures.
Demonstrated integrity, accountability, respect for others, and commitment to organizational values.
Ability to maintain confidentiality and protect sensitive voter, community, employee, and organizational information.
Professional proficiency in English and Spanish preferred.
Ability to work mornings, evenings, weekends, and extended campaign-style hours.
Ability to travel throughout the assigned service area.
If driving is an assigned duty, the employee must maintain a valid driver’s license, legally required automobile insurance, an acceptable driving record, and access to a safe and reliable vehicle unless an organizational vehicle is provided.

Physical Requirements
The physical requirements described below are representative of those necessary to perform the essential functions of the position, with or without reasonable accommodation.
Ability to stand and walk for extended periods while canvassing or supervising field activities.
Ability to travel on foot across assigned turf, including sidewalks, stairs, uneven surfaces, and varying terrain.
Ability to frequently reach, handle, carry, and use voter-registration forms, clipboards, literature, mobile devices, and other field materials.
Ability to communicate effectively with employees, voters, community members, and supervisors.
Ability to operate a computer, tablet, mobile telephone, and other field equipment.
Ability to read maps, forms, scripts, voter information, reports, and technical instructions.
Ability to occasionally bend, stoop, kneel, climb stairs, or maintain balance during field activities.
Ability to frequently lift, carry, push, or move outreach materials weighing less than 25 pounds.
Ability to enter and exit a vehicle repeatedly during assigned field activities, if applicable.
Ability to perform essential field duties outdoors in varying weather conditions.

Work Environment
This is a field-based position that regularly operates in residential neighborhoods, community locations, offices, public spaces, events, and vehicles.
The Canvass Lead is regularly exposed to outdoor weather conditions, which may include heat, cold, rain, wind, and direct sunlight. Field activities may also involve traffic, animals, noise, crowds, uneven walking surfaces, stairs, and interactions with members of the public.
Morning, evening, weekend, and extended hours may be required during voter-registration drives, election cycles, Get Out the Vote periods, community events, and other high-volume activities.
This position regularly handles confidential voter and community information and must comply with all applicable privacy, data-security, voter-registration, records-management, field-safety, and incident-reporting requirements.

 
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