El Colegio | Barista Part-Time
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Omni Hotels & Resorts
San Antonio, TX, US
Summary
Provide professional and efficient coffee service to guests while maintaining a clean workspace and restocking merchandise. Coordinate with other departments to ensure guest satisfaction and adhere to food safety and cash handling procedures.
Job Description
Omni La Mansion del Rio
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.
Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.
El Colegio | Barista
Overview:
Baristas are responsible for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep coffee bar clean and ensure guest satisfaction.
Responsibilities:
- Must be able to communicate effectively with guests and associates
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
- Must remain professional in all situations.
- Must work well in stressful, high-pressure situations.
- Understand and acknowledge of proper uniform and grooming standards.
- Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
- Assist with monthly inventory.
- Maintain a clean workspace throughout entire shift.
- Follow proper procedure for accepting credit cards and checks.
- Maintain a cash bank.
- Verifying guest room numbers for room charges.
- Interact with other departments to ensure guest needs are satisfied.
- Adhere to proper food handling procedures.
- Proper knowledge of equipment use and safety procedures.
Qualifications:
- Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred.
- Previous cash handling and face to face customer service experience required
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Must be able to work a variety of shifts, including weekends and holidays.
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
- Must be able to attain a valid Food Handler & Responsible Beverage Service certification from approved providers below.
Approved Providers:
ServSafe Food Manager Certification: ServSafe Manager https://www.servsafe.com/
ServSafe (National Restaurant Association – gold standard) –Texas Food Handlers https://www.servsafe.com/
National Registry of Food Safety Professionals (NRFSP) – TABC & Texas Food Handlers https://www.nrfsp.com/
360 Training / Learn2Serve – TABC & Texas Food Handlers https://www.360training.com/
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX