Education Technology Analyst II

Job Details: Job Location: Q Office - Quantico, VA, Education Level: Bachelor's Degree, Salary Range: Undisclosed, *This position is contingent upon contract award*

Job purpose

The Education Technology Analyst provides technical expertise, content-development support, account administration, training, and issue management for the CDET Learning Support System and DPME programs.

Duties and responsibilities

Provide technical expertise for using and managing the CDET LSS.
Work with tier 1 support personnel and management to refine tier 1 technical support strategies.
Coordinate with and train tier 1 support personnel.
Produce multimedia educational course content.
Establish requested student and instructor LMS MOODLE accounts and courses.
Develop and deliver training materials (tutorials) on educational technology to instructors, course directors, RDs, chief instructors and staff electronically.
Recommend technical solutions to adapt course distribution and content delivery to diverse user populations and technical environments.
Develop graphics, user interfaces, HTML5 animations, databases, technical procedure documentation, videos, documents, spreadsheets and audio files for instructional use in multiple formats.
Establish course organization, database management and design.
Conduct research and development of new system features.
Coordinate with course developers to aid with technical aspects regarding development of courses within the LMS MOODLE.
Act as point of contact for submitting trouble tickets and managing technical issues such as bug fixes, upgrades and routine maintenance downtime with the LMS.
Convert assessments for electronic delivery via the LMS and government assessment tool.
Qualifications: Qualifications

Moodle Administrator Certification (or equivalent LMS certification).
A Bachelor's degree and six (6) additional years' experience, may be substituted if the professional lacks a Master's degree.

Education

Bachelor's degree.
Master's degree strongly desired.

Years of Relative Work Experience: 

Five (5) years of experience supporting learning management systems, educational technologies, or instructional technology programs.
Experience implementing or administering LMS platforms.
Experience providing technical support to instructors, curriculum developers, or faculty.

Clearance: 

Minimum Tier 1 background investigation and Government-access eligibility are required; an active Secret clearance is required before supporting classified events or tasks.