Education & Operations Assistant

Education & Operations Assistant – Part-Time

Sylvan Learning of Omaha
20–25 hours/week | $19–$22/hour

Job Summary

Sylvan Learning of Omaha is looking for a part-time Education & Operations Assistant to work alongside our Center Director and instructional team. This role combines student instruction, family communication, and day-to-day center operations.

We're looking for someone who is dependable, personable, organized, and proactive. Someone who can work independently, recognize what needs to be done, and take initiative to support students, families, and teachers.

This position offers opportunities to take on additional responsibilities, increase hours, and potentially grow into a full-time position.

Responsibilities

Student & Educational Support

• Deliver individualized instruction using Sylvan's instructional programs
• Assess students and monitor progress
• Review student education plans and communicate concerns or updates to the Director
• Prepare instructional materials and support daily instructional flow
• Support teachers and students as needed

Family & Conference Support

• Prepare for and schedule ongoing conferences
• Communicate with families by phone, text, and email
• Assist families when the Director is unavailable
• Build positive relationships with students and families
• Grow into independently preparing for and delivering family conferences

Center Operations

• Assist with opening and closing the center
• Keep the center clean, organized, and prepared for students
• Organize materials and maintain the token store
• Assist with teacher schedules and daily center organization
• Communicate with teachers regarding student needs and daily operations
• Take initiative to identify and complete tasks that keep the center running smoothly

This is not a formal management position, but it is an opportunity to develop leadership skills and take on increasing responsibility over time.

Required Qualifications & Skills

• High school diploma or equivalent
• Reliable transportation and ability to consistently arrive on time
• Strong communication and organizational skills
• Ability to work independently and as part of a team
• Comfortable working with students, families, and staff
• Ability to learn and navigate technology and new systems
• Ability to manage multiple responsibilities
• Ability to maintain confidentiality and handle student and family information appropriately
• Successful completion of a background check

Preferred Qualifications

• College coursework or degree in education, child development, business, communications, or a related field
• Experience in teaching, tutoring, childcare, or education
• Experience in customer service or administration
• Experience working with children, students, or families

What We're Looking For

• Positive, personable, and professional
• Dependable and responsible
• Takes initiative and follows through
• Eager to learn and grow
• Open to feedback and new responsibilities
• Enjoys working with students and families

Schedule & Compensation

• 20–25 hours per week
• $19–$22/hour, based on experience and qualifications, paid on the 5th and 20th of each month. 
• Consistent availability Monday–Thursday and every other Saturday
• Generally 4–5 hours per shift
• Two closing shifts per week required
• Friday morning hours are available but not required
• Some flexibility outside of regular hours is preferred for assessments, conferences, and other center needs
• Additional hours may be available, with potential to grow into full-time
• Discounted Sylvan services for immediate family members

Our ideal candidate can consistently work 5 days per week, with most shifts during our busiest instructional hours.

Typical availability:

Monday: 12:30–5:30 PM or 1:30–6:30 PM
Tuesday: 12:30–5:30 PM or 2:30–7:30 PM
Wednesday: 12:30–5:30 PM or 1:30–6:30 PM
Thursday: 12:30–5:30 PM or 2:30–7:30 PM
Friday: Optional/as needed, typically 9:00 AM–11:00 AM or 12:00 PM
Saturday: Every other Saturday, 9:00–11:30 AM, with occasional extension to 12:00 PM

Specific days and hours may be discussed based on candidate availability and center needs.

Training

No prior Sylvan experience is required. Training will include:

• Required online Sylvan training courses
• Hands-on training and shadowing
• Sylvan's instructional programs and educational philosophy
• Student assessments and education plans
• Center operations and opening/closing procedures
• Sylvan Sync, EdAdmin, HUB, Sylvan U, Google Drive, and other systems
• Pricing, programs, family communication, and conference preparation

Responsibilities will increase as you become comfortable in the role. Completion of required online training courses is expected as part of the position.

Growth Opportunities

As you gain experience, you may have opportunities to:

• Prepare and deliver family conferences
• Take greater ownership of education plan reviews
• Support additional parent meetings and community engagement
• Take on greater responsibility for center operations
• Increase weekly hours
• Grow into a full-time position

What Success Looks Like

After several months, we want this person to be someone the Center Director can rely on without needing to provide a daily to-do list.

Success means:

• Knowing our students, families, and their needs
• Building strong relationships with teachers
• Understanding our programs and center operations
• Taking initiative and following through
• Keeping the center organized and running smoothly
• Becoming increasingly independent in the role

Why Sylvan?

This is an opportunity to make a meaningful difference in students' lives while gaining experience in education, leadership, communication, and center operations.

If you're dependable, personable, take initiative, and want a position where you can learn, contribute, and grow, we'd love to hear from you!

Equal Employment Opportunity

Sylvan Learning of Omaha provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, age, gender, sexual orientation, gender identity or expression, veteran status, disability, marital status, or any other characteristic protected by law.