Sextant Edna Valley Tasting Room & Deli Attendant (51206)

Job DetailsLevel: EntryJob Location: San Luis Obispo, CA 93401Salary Range: $18.50 - $18.50 HourlyEdna Valley Tasting Room & Deli Associate

Under the direction of the Tasting Room Manager, we are seeking enthusiastic individuals who are passionate about hospitality and creating memorable guest experiences. The ideal candidate will have a strong customer service background, excellent attention to detail, and a genuine enjoyment of engaging with people.

As a Tasting Room & Deli Associate, you will serve as the primary point of contact for our guests, ensuring every visitor receives exceptional service from the moment they arrive. A friendly, professional, and energetic demeanor is essential, as you will play a key role in representing our brand and fostering a welcoming atmosphere.

Responsibilities include providing wine tasting experiences, assisting guests with wine and merchandise purchases, preparing and serving deli offerings, maintaining a clean and inviting environment, and supporting daily tasting room operations. The successful candidate will be a team player who thrives in a fast-paced setting while consistently delivering outstanding guest service.

If you enjoy connecting with people, sharing memorable experiences, and being part of a dynamic hospitality team, we encourage you to apply.

Position Duties & Responsibilities

Learn and confidently share the history, values, brands, and story of the winery with guests.
Provide exceptional hospitality by creating a welcoming, engaging, and memorable guest experience.
Maintain a professional, positive attitude and contribute to a strong team culture.
Develop and maintain knowledge of winery wines, food offerings, wine club benefits, and merchandise.
Conduct wine tastings, answer guest questions, and make recommendations that enhance the guest experience.
Prepare and serve food offerings in accordance with all food safety and handling procedures.
Achieve wine, merchandise, and wine club sales goals through guest engagement and product knowledge.
Process sales transactions accurately using the point-of-sale system.
Stock, organize, and maintain merchandise displays, tasting areas, and guest spaces to company standards.
Assist with table service, bussing, cleaning, and general tasting room upkeep as needed.
Support winery events, promotions, and off-site functions when requested.
Participate in staff meetings, training programs, and onboarding of new team members.
Follow all company policies, safety standards, and health regulations.
Perform other duties as assigned by the Tasting Room Manager.

QualificationsProfessional Qualifications
• Must be at least 21 years old.
• Have or be willing to acquire RBS Certification.
• High School Diploma or Equivalent.
• Demonstrated ability to multi-task, follow-up, and work in a fast-paced environment under pressure.
• Must be flexible in working weekends and special events.
• At least one-year experience in hospitality industry, preferably in a tasting room or as a restaurant server is highly desired but not required.
• Customer service and or retail experience.
• Excellent organizational and interpersonal skills with attention to detail.
• Experience with POS System a plus.
• Demonstrated reliability and punctuality, work effectively in team environment, adherence to all safety regulations and operating procedures.

Position Details
• Tasting room staff role includes, tips, commissions, and incentives.

Physical Requirements
• Must be able to lift up to 50lbs.
• Position requires prolonged standing, bending, twisting, and lifting products.
• Position requires work both inside and outside in varied weather conditions.
• Position requires use of a computer, phones, and office equipment.