ECHO Front Desk
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Gulf Coast Hotel Management Inc
Aurora, CO, US
Summary
The Front Desk Associate is responsible for providing outstanding customer service, managing guest check-ins and check-outs, and handling reservations. They also resolve guest issues and serve as the primary point of contact for hotel guests.
Job Description
Hotel Front Desk Associate
The Front Desk Associate is a team member of the ECHO Suites Extended Stay by Wyndham Denver Aurora location. This is a new, fast-growing extended stay brand and in a prime location.
In addition to being part of a new and growing brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.
The Front Desk Associate is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.
What We Offer
- Health and Dental Insurance for Full Time Associates
- 401(k) with Employer Match for all Associates
- Paid time off for ALL Associates per Associate Guide
- Company pays six holidays for Full Time Associates
- Time and half for hours worked on designated holidays for all Associates.
- Employee Assistance Program for Associates and household members
- Employee Discount Program
- Employee Hotel Guest Room Program
- Employee Referral Program
Gulf Coast Hotel Management, Inc. is a Houston, Texas, based hotel management company dedicated to the high-level operation of hotels in order to provide superior service and accommodations for our guests, personal and professional growth and a positive workplace for our Associates and strong financial performance and return on investment for owners and investors. Our senior operations team of dedicated professionals brings more than 135 combined years of relevant experience and expertise and a track record of success in all areas of hotel operations.
Operating with passion and a great sense of urgency in everything we do, we are a dynamic, growing, evolving and resourceful hotel company with a primary emphasis on extended stay, select service and focused service hotels. We work consistently and endlessly to effectively maximize revenues and profits, provide service excellence, support our brand affiliations and serve our associates and our communities.
We utilize our collective experience and expertise as well as proven systems, tools and technologies to be successful in changing times and to stay resourceful, creative and driven to take on challenges within the industry, in our markets and at our hotels.
Founded
2017
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Richmond, TX
Gulf Coast Hotel Management, Inc. is a Houston, Texas, based hotel management company dedicated to the high-level operation of hotels in order to provide superior service and accommodations for our guests, personal and professional growth and a positive workplace for our Associates and strong financial performance and return on investment for owners and investors. Our senior operations team of dedicated professionals brings more than 135 combined years of relevant experience and expertise and a track record of success in all areas of hotel operations.
Operating with passion and a great sense of urgency in everything we do, we are a dynamic, growing, evolving and resourceful hotel company with a primary emphasis on extended stay, select service and focused service hotels. We work consistently and endlessly to effectively maximize revenues and profits, provide service excellence, support our brand affiliations and serve our associates and our communities.
We utilize our collective experience and expertise as well as proven systems, tools and technologies to be successful in changing times and to stay resourceful, creative and driven to take on challenges within the industry, in our markets and at our hotels.
Founded
2017
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Richmond, TX
