East Hartford Collision Center Flat Rate Technician
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Hoffman Auto Group
East Hartford, CT, US
Summary
Perform vehicle body and fender repairs, including frame straightening, welding, and painting according to estimates. Maintain safety standards and mentor junior technicians while meeting production-based flat rate metrics.
Job Description
Job Details: Job Location: Hoffman Collision Center of Hartford - East Hartford , CT, Salary Range: $45000.00 - $90000.00Hourly, Role Purpose
Perform all work assigned by the Body Shop Manager and Appraisers, using materials and supplies economically. Perform work with a high level of knowledge, efficiency, and quality.
Leadership
This position does not lead others
Core Accountabilities
Set-up, diagnose and straighten frames and uni-body.
Perform all body and fender repairs; hold damaged parts for insurance company re-inspection, when advised, or when supplemental damages are encountered.
Check replacement parts to ensure proper fit.
Perform welding, painting, priming, body alignment and oxidizing operations; in designated areas.
Operate all equipment in the body shop in a safe manner.
Prepare damaged areas on vehicles for paint, including masking and priming.
Handle materials such as cleaning fluid, thinner, paint, sandpaper and tape in a safe and efficient manner.
Complete all repairs as stated on estimate.
Meet all flat rate hour production-based metrics as prescribed by Management.
Act as a leader, mentor, and trainer to employees in the in the Body Shop Technician and Body Shop Apprentice Technician roles.
Ensure compliance with all safety and OSHA regulations that pertain to your job and have been instructed to you through “Right to Know” and safety training.
Perform daily inspections of your work area.
Must be able to lift at least fifty (50) pounds, bend, reach overhead, squat and stoop.
Qualifications: Competencies and Qualifications
High School Diploma
1-2 years’ experience in a customer service orientated environment preferred
Can adapt and embrace change with an internal and external customer centric mindset
Act as an advocate for teammates and have a strong commitment to technology advancement
Possesses effective communication skills: oral, written, listening.
Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
In 1921, Hoffman Auto Group was founded by brothers Israel and Barney Hoffman with the acquisition of a Ford franchise in New Hartford, Connecticut. After over 100 years and with the third and fourth generations leading the company, Hoffman is regarded as one of the most successful family-owned businesses in Connecticut with locations in East Hartford, Avon, New London, and Waterbury. In 2025, the company celebrated its first expansion outside of Connecticut with the acquisition of two dealerships in Burlington, Vermont.
Hoffman is committed to delivering exceptional customer experience and driving innovation in the industry through its 11 brands: Audi, BMW, Ford, Honda, Hyundai, Genesis, Lexus, Lincoln, Porsche, Subaru, and Toyota. The company employs over 600 employees and consists of sales, service, and parts, two state-of-the-art collision centers, and in-house training and advancement, business development, and marketing.
In addition to setting new standards of excellence and service for both customer experience and employee culture, the company demonstrates a robust commitment to the community through its philanthropy.
Founded
1921
Company size
501-1,000 employees
Industry
Retail Motor Vehicles
Org type
Privately Held
Headquarters
East Hartford, CT
In 1921, Hoffman Auto Group was founded by brothers Israel and Barney Hoffman with the acquisition of a Ford franchise in New Hartford, Connecticut. After over 100 years and with the third and fourth generations leading the company, Hoffman is regarded as one of the most successful family-owned businesses in Connecticut with locations in East Hartford, Avon, New London, and Waterbury. In 2025, the company celebrated its first expansion outside of Connecticut with the acquisition of two dealerships in Burlington, Vermont.
Hoffman is committed to delivering exceptional customer experience and driving innovation in the industry through its 11 brands: Audi, BMW, Ford, Honda, Hyundai, Genesis, Lexus, Lincoln, Porsche, Subaru, and Toyota. The company employs over 600 employees and consists of sales, service, and parts, two state-of-the-art collision centers, and in-house training and advancement, business development, and marketing.
In addition to setting new standards of excellence and service for both customer experience and employee culture, the company demonstrates a robust commitment to the community through its philanthropy.
Founded
1921
Company size
501-1,000 employees
Industry
Retail Motor Vehicles
Org type
Privately Held
Headquarters
East Hartford, CT
