E-Commerce Lister

Description

Kitchens for Good

POSITION TITLE: E-Commerce Lister 

REPORTS TO: Retail Store Manager 

FLSA STATUS: Non-exempt, Full-Time & Part-Time Available

COMPENSATION: $19.50 to $23.00 per hour  

LOCATION: San Diego, CA 

Who we are:

Kitchens for Good transforms lives through culinary arts.

Position Summary:  

Kitchens for Good’s E-Commerce Lister will oversee researching, product listing, listing management and shipping. This position requires a detailed, inquisitive, and creative mindset. The successful candidate must have the ability to do independent research, develop a concise listing, work and make decisions independently, bring new ideas to the team, and be willing to grow. 

Essential Functions & Responsibilities: 

• Prepare items to be photographed 
• Photograph items to be listed for sale and edit as needed 
• Research other organizations to ensure competitive pricing 
• Create concise, error-free listings 
• Reply to customer inquiries or complaints via phone call or email 
• Upload tracking numbers 
• Respond to official customer disputes, complaints, and chargebacks 
• Prepare outbound shipments for customer orders 
• Work with KFG volunteers 
• Willingness to support The Shop as needed.  
• Responsible for content creation, collaboration and posting on all social media platforms, which include Instagram, Tic Toc, and Facebook. 
• Communicate effectively with team members about donations, inventory, and operational needs.
• Assist with store upkeep, cleanliness, and safety.
• Support loss-prevention procedures.
• Contribute to a positive, collaborative, mission-driven team environment.

Competencies: 

• Self-motivation and strong research skills 
• Strong attention to detail 
• Ability to thrive in dynamic environment 
• Strong time management skills 
• Ability to multitask and time manage between tasks. 
• Strong written and verbal communications skills 
• Superior customer service mindset 
• Exemplary attendance is required for this position 

Work Environment: 

A dynamic, entrepreneurial, results-driven, and fast-paced environment. This role operates from the retail store environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. 

Physical Demands: 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

The employee is routinely required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 50 pounds. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures. 

Position Type/Expected Hours of Work:

This is a non-exempt, full-time or part-time position at 20+ hours per week. SHOP KITCHENS FOR GOOD, is open 7 days a week from 10:00am-7:00pm. Scheduled hours and days will vary. Must be available to work on weekends and evening shifts.  

Travel: 

Employee may be expected to travel to as needed, to additional KFG locations. 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Compensation Transparency 

At Kitchens for Good, we are committed to pay transparency and equity. The base salary range for this position is provided to ensure clarity and fairness in our hiring process. The final salary offered will be determined based on a variety of factors, including your education, relevant experience, skills, and knowledge. We also take into account internal equity to ensure consistency and fairness across our team. 

Please note that the listed range reflects the full salary potential for the role. Offers at the top of the range are not typical, as we aim to support long-term growth and advancement within the organization. 

Benefits (Eligibility based on hours worked):  

• Medical, dental, and vision coverage  
• 403(b) retirement savings
• 13 paid holidays
• Generous PTO Plan
• Life Insurance coverage

Acknowledgment: 

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. Kitchens for Good will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.  

AT-WILL: The individual hired in this role will be at-will and will be subject to termination by the employee or the Company, with or without cause, with or without notice, and at any time.

AMERICANS WITH DISABILITIES ACT (ADA) STATEMENT

The Company will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact Juanita Atitsogbuie at 619-736-1873 or [email protected].

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

The Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender or gender identity, national origin, disability status, protected veteran status or any other characteristic protected by state or federal law.

Requirements

Education & Work Experience: 

• High School Diploma, GED, or equivalent 
• Knowledge of consumer electronics (mobile devices and computers such as Apple, Samsung or Google products). 
• Experience with multiple e-commerce platforms such as eBay, Amazon, Facebook Marketplace, Shopify, etc. 
• Experience with and demonstrated proficiency using MS Office applications (especially MS Excel) 
• Prior experience in product/still image photography strongly preferred. 
• Knowledge of cooking and kitchen products is a plus