E-Commerce Intern

We are looking for a detail-oriented, analytical, and digitally savvy E-Commerce Intern to support the growth and day-to-day management of our online business across our website, Amazon, Macy's, and other e-commerce marketplaces.

This role will provide hands-on experience in e-commerce merchandising, product management, marketplace operations, promotions, paid media, and performance analytics. The ideal candidate is interested in how products are presented online and enjoys using data to understand what drives traffic, conversion, and sales.

You will work closely with the E-Commerce, Marketing, and Creative teams to ensure our products are accurately represented, strategically merchandised, and effectively promoted across digital channels.

What You'll Do

E-Commerce & Digital Merchandising

• Support day-to-day management of our e-commerce website and marketplace accounts.
• Maintain and update product listings, descriptions, images, pricing, promotions, and product information.
• Assist with launching new products across our website, Amazon, Macy's, and other retail partners.
• Ensure product content is accurate, complete, and optimized for search and conversion.
• Support online merchandising, including product placement, collections, featured products, and promotional updates.
• Monitor product availability, pricing, reviews, ratings, and customer feedback.
• Identify opportunities to improve product pages and the overall online shopping experience.
• Conduct competitor research and monitor competitor pricing, promotions, and product positioning.

Marketplace Support

• Assist with day-to-day management of Amazon and other marketplace storefronts.
• Support Amazon product detail page optimization and content updates.
• Monitor Amazon sales, traffic, conversion, rankings, reviews, and inventory.
• Assist with marketplace promotions, coupons, deals, and product launches.
• Help identify marketplace opportunities and issues and communicate them to the appropriate teams.
• Support e-commerce activities for Macy's and other retail partners.

Paid E-Commerce Support

• Assist with managing and monitoring paid media spend across Amazon, Macy's, and our direct-to-consumer website.
• Help track daily and weekly advertising spend and performance.
• Monitor key metrics such as ROAS, ACOS, CPA, CTR, conversion rate, revenue, and return on ad spend.
• Assist with Amazon Sponsored Products, Sponsored Brands, and other marketplace advertising.
• Help monitor paid placements and promotional opportunities on retailer websites.
• Support website paid media campaigns across channels such as Google and Meta.
• Help organize campaign performance reports and identify opportunities to improve spend efficiency.
• Assist with testing different products, creative, keywords, audiences, and promotional offers.

Analytics & Reporting

• Maintain weekly e-commerce performance reports.
• Track sales, traffic, conversion rate, average order value, advertising spend, and other key KPIs.
• Help analyze performance across our website, Amazon, Macy's, and other marketplaces.
• Identify trends and opportunities based on e-commerce data.
• Assist with monthly reporting and presentations.
• Use Excel or Google Sheets to organize, analyze, and report data.

What We're Looking For

• Currently pursuing a Bachelor's degree in Marketing, E-Commerce, Business, Data Analytics, Communications, or a related field.
• Strong interest in e-commerce, digital retail, consumer products, and online shopping.
• Highly organized and detail-oriented.
• Comfortable working with numbers and analyzing data.
• Strong Excel or Google Sheets skills.
• Strong written and verbal communication skills.
• Able to manage multiple priorities and meet deadlines.
• Curious, proactive, and eager to learn.
• Comfortable working in a fast-paced environment.