Dual Certified Medical Assistant/Medical Reception Urgent Care
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Three Crosses Regional Hospital
Las Cruces, NM, US
Summary
The role involves performing both clinical medical assistant duties, such as phlebotomy and patient care, and front-office reception tasks like scheduling and insurance verification. The incumbent must maintain a clean, organized environment while ensuring high-quality patient service and accurate documentation in the EHR.
Job Description
Dual Certified Medical Assistant / Medical Receptionist – TCRH Urgent Care – PRN | Frequent Weekends, Occasional Weekdays
If you're looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for a Certified Medical Assistant that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high-quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, prides themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
Responsibilities
- Assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures within the scope of the position.
- Obtain and accurately record patient information, medical history, and vital signs in the Electronic Health Record (EHR).
- Record and process patient care documentation accurately and in a timely manner.
- Coordinate patient care as directed by physicians and in accordance with established organizational standards, policies, and procedures.
- Organize, stock, and clean exam and treatment rooms and sterilize instruments as required.
- Maintain established quality control standards and required Medical Assistant and BLS/CPR certifications.
- Assist with general patient care and preparation for examinations as needed.
- Greet patients and assist with patient check-in and check-out.
- Schedule and confirm patient appointments, follow-up visits, and procedures.
- Answer incoming telephone calls, respond to voicemails, route messages, and follow up as appropriate.
- Verify and update patient demographic, insurance, and contact information.
- Assist with referrals, orders, medical records, and other patient documentation as needed.
- Collect applicable patient payments and accurately document financial information.
- Provide professional customer service and assist patients with questions, forms, and general clinic needs.
- Maintain clean, organized, and welcoming reception and patient-care areas.
- Perform both Medical Assistant and Medical Receptionist duties and transition between clinical and front-office responsibilities based on patient volume, staffing, and operational needs.
- Perform other duties as assigned.
Qualifications
- Required: High School Diploma or equivalent.
- Required: Current BLS certification.
- Required: Medical Assistant certification.
- Required: Minimum of two (2) years of Medical Assistant experience in a physician office or outpatient clinical setting.
- Preferred: Previous medical office, patient registration, scheduling, or receptionist experience.
- Ability to perform both clinical and front-office responsibilities based on clinic operational needs.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law”.
