DTVB-Night Cleaner
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HARMONY HOSPITALITY INC
Virginia Beach, VA, US
Summary
The Night Cleaner is responsible for maintaining the cleanliness of hotel back-of-house areas, flooring, and furniture. They must also provide professional guest services and report any necessary maintenance or safety issues.
Job Description
Job Details: Job Location: DoubleTree by Hilton Virginia Beach (near Convention Center) - Virginia Beach, VA, Salary Range: $16.00, The Night Cleaner is responsible for:
Clean and maintain all specified areas of focus.
Maintain back of house areas and flooring based on hotel’s standard of cleanliness.
Provide floor care to specified surfaces and maintain the upkeep of their appearance on a consistent basis.
Provide deep cleaning or spot cleaning to furniture, carpets and flooring when needed.
JOB RESPONSIBILITIES
The Night Cleaner’s primary responsibilities will include:
Comply with all department processes and core values.
Provide guest services in a highly professional manner exceeding guest expectations at all times.
Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
Inspect and evaluate physical condition of night cleaner for cleanliness.
Report any necessary repairs generating daily maintenance request slips.
Interact with fellow associates in a courteous and professional manner.
Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
Complete associate safety training in compliance with procedures and regulations.
Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
Complete special projects with appropriate training as assigned by the supervisor.
REQUIRED SKILLS AND ABILITY
Able to read, write and speak basics English.
Able to understand and apply basic mathematical skills.
Able to apply common sense understanding to carry out simple one- or two- step instructions.
Able to deal with standardized situations with only occasional or no variation.
Able to push, stand, stoop, bend, and lift items weighing up to ____pounds repetitively during entire shift.
Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
Able to work a flexible schedule including weekends and holidays as required.
REQUIRED EDUCATION AND EXPERIENCE
Education – No formal education needed.
Experience – Prior housekeeping experience desirable.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time :
From new select-service properties to full-service hotels, our family of hotels represents premier properties in southeastern Virginia's most exciting destinations, including the oceanfront of Virginia Beach. Our Chesapeake Hampton Inns are in the heart of the business district and our Norfolk properties are convenient to Norfolk International Airport. In North Carolina, we offer the Embassy Suites by Hilton Riverfront Hotel in historic downtown Wilmington. Several more hotels are under active development in Virginia Beach and Norfolk. Harmony Hospitality, Inc. is a hospitality company based out of 1300 Diamond Springs Road Suite 204, Virginia Beach, Virginia, United States.
Founded
2007
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Virginia Beach, Virginia
From new select-service properties to full-service hotels, our family of hotels represents premier properties in southeastern Virginia's most exciting destinations, including the oceanfront of Virginia Beach. Our Chesapeake Hampton Inns are in the heart of the business district and our Norfolk properties are convenient to Norfolk International Airport. In North Carolina, we offer the Embassy Suites by Hilton Riverfront Hotel in historic downtown Wilmington. Several more hotels are under active development in Virginia Beach and Norfolk. Harmony Hospitality, Inc. is a hospitality company based out of 1300 Diamond Springs Road Suite 204, Virginia Beach, Virginia, United States.
Founded
2007
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Virginia Beach, Virginia