DTVB Host- Hostess
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HARMONY HOSPITALITY INC
Virginia Beach, VA, US
Summary
The host/hostess is responsible for greeting and seating guests while ensuring a high-quality dining experience. They must also manage the seating chart, handle reservations, and maintain the cleanliness of the service podium and menus.
Job Description
Job Details: Job Location: DoubleTree by Hilton Virginia Beach (near Convention Center) - Virginia Beach, VA, Salary Range: $14.00, Job Category: Restaurant - Food Service, The Host-Hostess is responsible for:
Greet and seat all guests and ensure a quality dining experience.
JOB RESPONSIBILITIES
The Host-Hostess primary responsibilities will include:
Ensure all tables are properly set before seating guests.
Maintain seating chart for rotation of stations.
Greet and seat guests and issue menus in a friendly courteous manner.
Answer phone properly and follow all reservation procedures.
Follow accurate cash handling and room charge procedures.
Organize and maintain a clean service podium.
Maintain an inventory of needed supplies and retail items.
Ensure all menus are clean before shift.
Be familiar with hotel facilities and their location and hours.
Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.
REQUIRED SKILLS AND ABILITY
Strong communication skills are required to interact both person to person and over the telephone.
Must speak clearly and have the ability to clearly articulate thoughts.
Must possess good listening and problem solving skills.
Must be able to prioritize and multitask in a face pace environment.
Basic mathematic skills required for counting money, making change, and ensuring accurate inventory counts are recorded.
Must be able to complete all position specific tests according to department standards.
Ability to answer phones.
Ability to work with money.
REQUIRED EDUCATION AND EXPERIENCE
Education – Ability to read and write English.
Experience – One year experience in related field preferred.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. :
From new select-service properties to full-service hotels, our family of hotels represents premier properties in southeastern Virginia's most exciting destinations, including the oceanfront of Virginia Beach. Our Chesapeake Hampton Inns are in the heart of the business district and our Norfolk properties are convenient to Norfolk International Airport. In North Carolina, we offer the Embassy Suites by Hilton Riverfront Hotel in historic downtown Wilmington. Several more hotels are under active development in Virginia Beach and Norfolk. Harmony Hospitality, Inc. is a hospitality company based out of 1300 Diamond Springs Road Suite 204, Virginia Beach, Virginia, United States.
Founded
2007
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Virginia Beach, Virginia
From new select-service properties to full-service hotels, our family of hotels represents premier properties in southeastern Virginia's most exciting destinations, including the oceanfront of Virginia Beach. Our Chesapeake Hampton Inns are in the heart of the business district and our Norfolk properties are convenient to Norfolk International Airport. In North Carolina, we offer the Embassy Suites by Hilton Riverfront Hotel in historic downtown Wilmington. Several more hotels are under active development in Virginia Beach and Norfolk. Harmony Hospitality, Inc. is a hospitality company based out of 1300 Diamond Springs Road Suite 204, Virginia Beach, Virginia, United States.
Founded
2007
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Virginia Beach, Virginia