Doorperson

Job DetailsJob Location: New York, NY 10016Salary Range: $23.08 - $30.77 HourlyRudin, as agent, seeks a Doorperson to join the company. We are looking for candidates that can hit the ground running. This is a 32BJ Union position.

Essential Functions

Handle cleaning products and equipment safely
Lift up to 50 pounds
Bend, lift, go up and down stairs and/or ladders
Monitor and maintain cleanliness, sanitation, and organization throughout the building
Report to work on time and remain alert for the entirety of the shift
Follow oral and written instructions and clearly communicate both verbally and in writing
Utilize computer software to perform duties
Stand for extended periods of time

Responsibilities

Greet and assist tenants and visitors in a pleasant and courteous manner
Provide assistance by opening doors, carrying bags, hailing rides and directing people to the front desk
Respond to inquiries whether it be features of the building, local knowledge of the neighborhood, and questions, concerns or complaints, which may be relayed to the appropriate co-worker
Stay alert throughout the shift to ensure building and tenant safety: Look out for suspicious activity and regularly inspect the building for safety, patrolling all areas and reporting any damages
Use building management software, such as Yardi, to enter and track work order requests, maintain key control, confirm building and visitor information, and receive/track deliveries and packages until residents pick items up
Maintenance: building maintenance, from clearing sidewalks during winters, laying down rain mats, watering plants, sweeping puddles on the exterior perimeter, mopping floors, glass cleaning and other cleaning tasks as assigned
Other ad hoc duties may include relief coverage for other positions
May be required to perform overtime as needed to address emergencies.

Compensation

The compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (“Contract”)
The new hire rate for this position is 75% of the Contract minimum
The hourly rate for this position ranges from $22.33 - $29.77

Rudin is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Rudin makes hiring decisions based solely on qualifications, merit, and business needs at the time.QualificationsRequirements

Proper Etiquette: Be polite and friendly, making people feel at ease, and proactively offer your services to tenants and visitors
Customer Service: Be committed to creating an excellent tenant experience, answering inquiries thoroughly and accommodating requests while reinforcing rules and policies
Safety Awareness: Recognize signs of potential danger and enforce safety measures
Attention to Detail: Being observant is a key characteristic of this position while monitoring deliveries, building premises and everyone entering--beyond safety concerns, remembering details helps build better connections with people, especially residents or recurring visitors
The job requires standing for several hours and lifting and carrying luggage and packages
Comfort in learning computer applications; working knowledge and experience with Building Link or Yardi a plus
Being punctual and reliable, with excellent verbal and written communication skills
Must use sound judgment, show discretion, and maintain confidentiality
Be detail-oriented and extremely organized with an ability to multi-task
Must be a team player with excellent interpersonal skills
Uniform/workplace attire must be pressed, polished, free of stains and properly tailored while on premises.