Door and Window Technician
Boost your chances before you apply.
HARBIN LUMBER COMPANY INC
Athens, GA, US
Summary
The technician will perform field service calls to inspect, troubleshoot, and repair door and window assemblies for contractors and homeowners. They will also collaborate with sales staff and managers to resolve post-installation issues and maintain operational efficiency.
Job Description
Job Details: Job Location: Athens Lumberyard - Athens, GA, Salary Range: Undisclosed, Door & Window Technician
Company: Harbin Lumber Company, Inc.
Reports To: General Manager
Job Type: Full-Time | Competitive Hourly + Overtime Opportunities
Backed by 100 Years of Caring for Our People and Our Customers
For over 100 years, Harbin Lumber Company, Inc. has been built on an unshakeable commitment: Treating our customers right and taking genuine care of our team members.
When you join Harbin Lumber, you are not just accepting a job, you are building a long-term career backed by a century of operational stability, top-tier safety standards, and a supportive team environment where your work is respected and valued every single day.
Position Overview
We are seeking a skilled, quality-driven Door & Window Technician to join our team. Reporting directly to the General Manager, you will serve as a primary technical resource in the field, inspecting, troubleshooting, repairing, and adjusting door and window assemblies for professional building contractors and homeowners.
As a key representative of Harbin Lumber, you will embody our Mission Statement and Values by building positive working relationships with clients, Outside Sales, Inside Sales staff, and department heads.
Key Responsibilities
Field Service & Technical Diagnostics: Promptly respond to customer inquiries; schedule and execute field service calls to repair operating components, replace sashes, swap glass on doors/windows (installed and uninstalled), fix balance operating systems, and repair screens.
Product Expertise: Develop specialized knowledge in Harbin Lumber’s full door and window product lines, installation guidelines, and repair methods. Maintain product information materials for customer review on job sites.
Team Collaboration: Communicate continuously with sales staff, managers, and location personnel to resolve post-installation issues and streamline job completion.
Operational Efficiency & Mentorship: Follow proper field procedures, track tool/equipment maintenance, monitor inventory needs with department heads, and assist in training junior technicians to perform repairs safely and correctly.
Driver & Job Site Safety: Strictly adhere to company safety policies and OSHA standards. Maintain a clean, orderly work area and report hazards immediately to the General Manager.
What We Offer You
100-Year Legacy & Stability: Consistent, year-round work backed by a century of business success.
Competitive Compensation: Hourly pay rate with regular overtime potential.
Fleet & Equipment: Provided service vehicle access, gas card, specialized tools, and company tech.
Health & Financial Security: Comprehensive medical, dental, and vision packages plus a matching 401(k) plan (traditional & Roth options available).
Work-Life Balance: Paid Time Off (PTO) and company-recognized paid holidays.
Safety-First Culture: Ongoing safety training, fleet safety tools, and clear career growth pathways.
Join the Harbin Lumber Legacy
Take the next step in your trade with a company that backs you every step of the way.
Job Qualifications:
Experience: 2+ years of hands-on experience in door & window service, residential remodeling, framing, or general construction.
License & Driving Record: Active driver's license with a clean Motor Vehicle Record (MVR) required. Willingness to operate company vehicles equipped with safety monitoring systems (GPS and safety cameras).
Education: High school diploma or equivalent preferred.
Technical & Organizational Skills: Solid math and reading skills; ability to follow detailed technical instructions, complete service documentation, and maintain organized job records.
Communication: Professional, neat appearance with strong communication skills to interact effectively with contractors, homeowners, and internal managers.
Physical & Environmental Demands: Comfort working in both indoor and outdoor job site environments in all weather conditions. Ability to occasionally perform heavy lifting (up to 100 lbs) as well as climb, balance, and crawl during inspections and installs.
Harbin Lumber Company, Inc. began operation in 1917 with two brothers, Frank Harbin Sr. and John Harbin. John Harbin left the business at an early age, and Frank Harbin, Sr. worked in the business until his death in 1950. During the Depression the company took the bold step of building a new lumber yard in Royston, GA., and it was during this time that Frank Harbin, Jr. began his training in the lumber business as a young boy. After school, one of his first jobs was to pick up nails that were dropped by the carpenters that were constructing the new building in Royston. This building still stands today on the very edge of Royston. Frank Harbin, Jr. began working full time in the lumber business in 1945 following his service in the Canadian Air Force and the U.S. Army Air Corps during World War II. He retired in 1982 after 37 years as president of Harbin Lumber Company.
Frank Harbin, Jr.'s son, Barron Harbin, began working for the company in 1972. During his tenure as president, HLC experienced tremendous growth by adding multiple locations and expanding our markets throughout Georgia, South Carolina and North Carolina. Barron Harbin retired from active management after 38 years with the company. Harbin looks to the future as Barron's son, Westley Harbin, to take over the business. As we exceed our 100th year of business, we are both proud and humble to recognize that only 3% of businesses make it to the 4th generation of family ownership, and we are confident in our continued success as the next generation begins its leadership.
Harbin Lumber presently serves contractors and builders in residential, commercial, multi-family, agriculture, and remodel construction throughout GA, SC and NC. We presently have full service lumber yards located in Lavonia, Eatonton, and Athens, GA, North Augusta, SC and most recently, Clinton, SC. Additionally, our Door Shop, Installation Center and Truss Plant (Load Star Structural Wood Systems) are located in Lavonia.
Founded
1917
Company size
201-500 employees
Industry
Building Materials
Org type
Privately Held
Headquarters
Lavonia, Georgia
Harbin Lumber Company, Inc. began operation in 1917 with two brothers, Frank Harbin Sr. and John Harbin. John Harbin left the business at an early age, and Frank Harbin, Sr. worked in the business until his death in 1950. During the Depression the company took the bold step of building a new lumber yard in Royston, GA., and it was during this time that Frank Harbin, Jr. began his training in the lumber business as a young boy. After school, one of his first jobs was to pick up nails that were dropped by the carpenters that were constructing the new building in Royston. This building still stands today on the very edge of Royston. Frank Harbin, Jr. began working full time in the lumber business in 1945 following his service in the Canadian Air Force and the U.S. Army Air Corps during World War II. He retired in 1982 after 37 years as president of Harbin Lumber Company.
Frank Harbin, Jr.'s son, Barron Harbin, began working for the company in 1972. During his tenure as president, HLC experienced tremendous growth by adding multiple locations and expanding our markets throughout Georgia, South Carolina and North Carolina. Barron Harbin retired from active management after 38 years with the company. Harbin looks to the future as Barron's son, Westley Harbin, to take over the business. As we exceed our 100th year of business, we are both proud and humble to recognize that only 3% of businesses make it to the 4th generation of family ownership, and we are confident in our continued success as the next generation begins its leadership.
Harbin Lumber presently serves contractors and builders in residential, commercial, multi-family, agriculture, and remodel construction throughout GA, SC and NC. We presently have full service lumber yards located in Lavonia, Eatonton, and Athens, GA, North Augusta, SC and most recently, Clinton, SC. Additionally, our Door Shop, Installation Center and Truss Plant (Load Star Structural Wood Systems) are located in Lavonia.
Founded
1917
Company size
201-500 employees
Industry
Building Materials
Org type
Privately Held
Headquarters
Lavonia, Georgia
