Donations Specialist

SUMMARY: ANA’s mission is to assist refugees in achieving self-sufficiency in their new lives in Boise. The Donations Specialist promotes the social integration of refugees into the larger community and helps to develop local resources that contribute to the accomplishment of program goals specifically by soliciting and managing the donation of household furnishings necessary for the setup of apartments for newly arriving refugee families. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Donation Solicitation:

• Develop a network of resources in the community that are necessary for the resettlement goals: furniture, household items, cars, clothes;
• Solicit donations through established partners and creatively incorporate the use of social media into efforts to expand our donation resources and build community partners, etc.;
• Manage phone calls from donors; 
• Collaborate with Glocal about providing required items and delivering them to refugee homes;
• Maintain storage unit and communicate with staff of availability of items;
• Keep accurate and complete records of contacts made and results obtained;
• Arranging toiletries’ baskets with volunteers for the first of month meetings and new arrivals
• Issue donation receipts to donors; 
• Keep accurate records of in-kind donations;
• Coordinate, request and pick diapers up from the Idaho Diaper Bank on monthly basis
• Collaborate actively with partners (LDS church and others) about different donation grants (beds, DI vouchers, etc.)
• Coordinate and pick up monthly donations from Amazon

Apartment Set-up:

• Identify, obtain and load needed furnishings for apartment setup;
• Coordinate with volunteers or ANA staff to move furnishings into apartments;
• Set-up apartment including assembling bed frames as needed;
• Track items given to specific families and complete the Clients’ Supply List for each case;

Administrative and Other Duties:

• Plan and coordinate volunteer assistance for donation pick-up, delivery and apartment set-up;
• Truck maintenance (schedule regular tune-ups, oil change, etc.)
• Oversee/implement relevant group service projects;
• Provide support to the Outreach Specialist in various event and/or fundraising efforts;
• Working closely with Outreach Specialist to keep ANA website updated for needed donations;
• Maintaining inventory and keeping track of required items 
• Regular and predictable attendance required.

QUALIFICATION REQUIREMENTS:

• Genuine interest and support of Jannus’ mission;
• Experience in community relations, and mobilizing community resources;
• Good working knowledge of organizational resources in the private and public sectors;
• Ability to work as a team with other staff members;
• Understanding of the challenges facing newly resettled refugees;
• Willingness and ability to work flexible hours, including evenings and weekends;
• Ability to safely drive ANA moving truck and Van;
• Ability to safely move furniture;
• Basic computer skills, knowledge of Word, Excel, and ability to use a database;
• Experience managing multiple competing tasks required; inventory management or logistics experience preferred;
• Excellent written and verbal skills;
• Experience using a variety of social media platforms;
• Must have a valid driver’s license and be able to show proof of the minimum state required automobile liability insurance;
• Ability to pass a criminal history background check and driving background check;

EDUCATION:

• High school diploma or GED required; Associate degree in public relations, marketing, social work or related field strongly preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

None required

WORKING CONDITIONS:

Works in general office environment, drives a van or moving truck, and works in storage units and various apartments and homes that are being furnished.

PHYSICAL REQUIREMENTS: 

Must be able to tolerate heat and cold, and to drive to merchant’s facilities, homes and apartments in varied weather conditions. Sitting, standing, walking, driving, climbing and descending steps while carrying loads, repeated hand and wrist motions (for computer use) are required. Requires frequent lifting of up to 75 pounds or more.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.

TO APPLY

Go to the Jannus Employment page at www.jannus.org/employment and click on the job posting link to be directed to a secure application portal. Please note that a cover letter and resume are required and applications will be considered incomplete without this documentation. If you need any support completing the application, please reach out to Jannus HR at 208.336.5533. Applications will be accepted through September 22, 2026.

Jannus, Inc. is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.