Donation Center Associate

Looking for a job where your work directly supports a mission of hope and service? Join The Salvation Army Family Store in Quincy and help transform donated goods into funding for programs that strengthen our community.

We are seeking dependable, hardworking, and mission-minded individuals to join our team as Donation Center Associates. This role is ideal for someone who enjoys staying active, working with people, and being part of a team that makes a meaningful impact every day.

Flexible position under 20 hours per week are available, along with Part-time 25 hour positions. Part-time 25 hour team members are eligible for additional benefits, including paid time off and retirement benefits.

Pay Rate: $15.00/hour
Schedule: Flexible shifts available – weekdays, evenings, and weekends

Why Join Us?

At The Salvation Army Family Store in Quincy, you’ll do more than just stock shelves—you’ll help support vital community programs through your work. Be a part of something meaningful while building valuable skills in retail and customer service.

What You'll Do:

As a Donation Center Associate, you will: 

• Provide friendly, courteous service to donors and customers.
• Receive, inspect, sort, and process donated items according to quality standards.
• Assist donors with unloading donations, including large or bulky items.
• Clean, test, and perform minor repairs on donated goods when appropriate.
• Hang, tag, price, and prepare merchandise following production guidelines.
• Stage processes merchandise for efficient movement to the sales floor.
• Assist with loading and unloading trucks and customer vehicles.
• Maintain a safe, clean, and organized donation processing area.
• Perform custodial duties, including general cleaning and trash removal.
• Work closely with Sales Associates to ensure merchandise is moved efficiently to the sales area.
• Cross-train and assist with sales floor operations as needed.
• Contribute to a positive, respectful, and team-oriented workplace culture.

What We’re Looking For:

Successful candidates will demonstrate:

• A commitment to The Salvation Army's mission and values.
• Strong customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong work ethic and attention to detail.
• Ability to follow written and verbal instructions.
• Dependability, punctuality, and a positive attitude.
• Basic math skills and computer proficiency for training purposes.
• Flexibility to work evenings, weekends, holidays, and varying shifts as needed.

Previous retail, warehouse, donation processing, production, or customer service experience is a bonus—but not required!

Physical Requirements:

This is an active role that requires:

• Standing, walking, and moving throughout the workday.
• Frequent bending, reaching, stooping, pushing, and pulling.
• Lifting and moving items up to 25 pounds regularly.
• Moving items over 50 pounds with the use of appropriate equipment and team assistance.
• Working in a fast-paced donation receiving and processing environment.

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About The Salvation Army:

The Salvation Army believes in faith put into action and making life better for others. Our services meet physical, emotional and spiritual needs to rebuild lives and create lasting change. Help is given freely and without discrimination, while preserving the individual’s dignity. We’re here to change lives, one at a time.

The Quincy Area Command serves Adams, Pike and Brown counties in Illinois and Marion, Ralls, Lewis, Shelby and Monroe counties in Missouri. Our services include emergency housing, case management, food assistance through our fully stocked food pantry and daily breadline, emergency disaster services and weekly church ministries. These services are supported through generous donations and revenue from the Hannibal and Quincy Family Stores.

Qualifications

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, minorities, US Veterans, people with disabilities, people who have been impacted by the justice systems, and/or people without a college degree are encouraged to apply.

In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please call Dylan Altmix, Human Resources Assistant, at 217-231-5655.

*The Salvation Army work sites are Drug & Alcohol Free Workplaces, and are totally free of the use, possession or working under the influence of illegal drugs and alcohol.

*The Salvation Army, as a church, is exempt from participation in federal and state unemployment insurance programs. Upon termination, employees are not eligible for Unemployment Compensation.