DME & Ortho Therapy EVA Manager

Job Details: Job Location: Clearwater, Tech Data Drive - Clearwater, FL, Salary Range: $70000.00 - $84000.00Salary/year, Job Shift: Day, Job Title: DME & Ortho Therapy EVA Manager

Location: Clearwater, FL
Department: RCM Operations
Reports To: Director EVA & Prior Authorization

About RomTech

At RomTech, we are committed to improving patient outcomes through innovative medical technology and compassionate care. Our team works collaboratively to deliver cutting-edge solutions in cardiac monitoring and patient care. Join us and make a difference every day.

Position Summary

DME & Ortho Therapy Eligibility, Verification, and Authorization (EVA) Manager

The DME & Ortho Therapy Eligibility, Verification, and Authorization (EVA) Manager is responsible for leading and overseeing all aspects of insurance eligibility verification, benefits confirmation, and prior authorization processes related to RomTech’s cardiac monitoring services. This role ensures timely, accurate, and compliant authorization workflows to support patient access to care, minimize delays, and optimize reimbursement.

The EVA Manager will lead a specialized team, collaborate closely with clinical, billing, and operational partners, and drive continuous improvement across EVA processes in a fast-paced, technology-driven healthcare environment.

Key Responsibilities

Program & Operational Leadership

Manage daily operations of the DME & Ortho Therapy EVA team, ensuring accurate and timely insurance eligibility checks, benefits verification, and prior authorization submissions.
Establish and maintain standardized workflows and best practices for EVA processes related to cardiac monitoring services.
Ensure authorization requirements are met prior to service delivery to reduce denials and delays in care.
Team Leadership & Development
Hire, train, mentor, and supervise EVA staff.
Monitor individual and team performance, productivity, and accuracy.
Foster a collaborative, accountable, and patient-focused team culture aligned with RomTech’s values.

Compliance & Quality Assurance

Ensure compliance with payer requirements, CMS guidelines, and internal policies.
Monitor authorization turnaround times, approval rates, and denial trends.
Conduct audits and implement corrective action plans to improve accuracy and outcomes.

Cross-Functional Collaboration

Partner with clinical teams to align authorization requirements with medical necessity documentation.
Collaborate with billing and revenue cycle teams to reduce denials and support clean claims.
Work closely with operations, technology, and leadership teams to optimize EVA systems and workflows.

Reporting & Performance Management

Track and analyze EVA metrics including authorization approvals, denials, turnaround time, and payer-specific trends.
Prepare regular reports and insights for leadership.
Use data to drive process improvements and scalability.

Process Improvement & Innovation

Identify opportunities to automate or streamline EVA workflows using technology and data.
Support implementation of new tools, payer requirements, and cardiac service offerings.
Stay current on evolving payer policies and industry best practices.

Qualifications: Qualifications

Required

3–5+ years of experience in healthcare eligibility, verification, prior authorization, or revenue cycle management.
Prior leadership or supervisory experience, preferred.
Strong understanding of insurance payer requirements, prior authorization processes, and medical necessity criteria.
Experience working with DME & Ortho Therapy services, remote patient monitoring, or diagnostic testing preferred.
Experience working in a fast paced environment.
Excellent organizational, communication, and analytical skills.

Preferred

Bachelor’s degree in Healthcare Administration, Business, or a related field.
Experience with Medicare, Medicaid, Worker's Comp, VA, and commercial payer authorization processes.
Familiarity with healthcare technology platforms, EHRs, and authorization systems.

Skills & Competencies

Attention to detail and accuracy
Leadership and team development
Process optimization and data analysis
Strong payer and reimbursement knowledge
Patient access and advocacy mindset

Why Join RomTech?

RomTech offers a mission-driven, collaborative environment where innovation and compassion go hand in hand. As the DME & Ortho Therapy EVA Manager, you’ll play a critical role in ensuring patients receive timely access to life-changing orthopedic care while helping the organization grow and thrive.