DMC Sportsbook Writer/Teller (Full-Time) Where Needed

SEASONAL EMPLOYEES NEEDED FROM SEPTEBMER 2026 TO MARCH 2027

SUMMARY:

The Writer/Teller will provide exceptional service and create a fun and welcoming experience for all guests within the Sportsbook area. The Writer must be able to process all Sportsbook transactions quickly, accurately and in accordance with wagering and payment policies.

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• High school diploma or GED.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.

Preferred:

• Knowledge of company policies and procedures (i.e. Personnel Policies, SOP’s, IC’s).
• Knowledge of computers and relevant software applications.
• General knowledge of the sports betting industry.

Skills

Required:

• Excellent written and verbal communications skills.
• Proficient typing skills.
• Cash handling experience.

Abilities

Required:

• Ability to accurately relay and/or interpret information.
• Knowledge of basic administrative and secretarial procedures.
• Must possess mathematical ability (addition and subtraction) to accurately pay and collect funds for guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensure compliance.
2. Make payments on winning tickets in an accurate and timely manner; verify tickets and payouts.
3. Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
4. Effectively and consistently communicates betting rules and provides betting instructions to guests in accordance with policy and procedures.
5. Promotes positive guest relations through prompt, courteous, and efficient service.
6. Monitors assigned area for cleanliness.

PHYSICAL DEMANDS

Must have the ability to perform basic housekeeping duties of the Sportsbook. Walking up and down stairs, stooping, sitting for long periods of time and lifting.

WORKING ENVIRONMENT

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke.  Extensive computer use.  Must handle hazardous materials.  Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs.  Occasionally must deal with angry or hostile individuals. High volume direct public contact. 

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Casino employees are responsible to ensure that their designated operations are in compliance with Casino policies, MICS, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with the Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a four-month introductory period.  Candidates for this position will be required to have dependable transportation available to them.  Must also maintain a Valid Drivers License and be insurable on our company’s policy throughout your time of employment with the Casino.