Distribution Customer Service Intern *Part Time*

Company Description

Company Description

• We recruit, train, and retain the very best logistics and technical experts the world over.
• We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more.
• Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill.

For more information on the company, please visit our website: 

https://www.expeditors.com/careers

Job Description

Assist with shipment processing, operational data entry, customer service, and billing functions to support efficient distribution operations. Learn and apply company procedures while ensuring accuracy, resolving exceptions, maintaining data integrity, and contributing to the timely movement of freight and overall customer satisfaction.

Position Schedule: Flexible weekday schedule (Monday–Friday, 8:00 AM – 5:00 PM), totaling approximately 20–30 hours per week

Major Duties and Responsibilities: 

• Assist with order processing, inventory management, receiving, shipping, and data entry to support daily distribution operations.
• Generate and maintain operational documents, reports, and records while ensuring accuracy and attention to detail.
• Support coordination with customers, service providers, and internal teams to facilitate timely order fulfillment and issue resolution.
• Monitor shipments and inventory activity, provide status updates, and help ensure accurate customer and vendor billing.
• Follow company policies, operational procedures, and customer requirements while maintaining compliance with all applicable regulations.

Qualifications

Minimum Qualifications: 

• High School Degree or equivalent required
• Successful candidates must pass a background check
• Must be legally authorized to work in the United States
• Must not require future sponsorship for employment visa
• Fluent in English, both written and verbal
• Must have the ability to work overtime in support of the department’s needs
• Must be able to commute to the city of Mira Loma/Jurupa Valley, CA
• Comfortable with numbers and basic mathematical skills
• Comfortable working in a professional business environment.

Desired Qualifications

• Currently working to acquire Associate or bachelor’s degree.
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be proactive in thought and action
• Strong organizational skills
• Analytical with a strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills
• Has a demonstrated strong work ethic, and reliability

Additional Information

Reporting Structure 

• Supervisor and Manager

Expeditors offers excellent benefits

• 401(k) Retirement Savings Plan (US only)
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

The hourly rate for this position is $20 per hour