Distinguished Engineer - Servicing Tech

As a Distinguished Engineer within Servicing Tech, you'll set the multi-year technical direction for the systems and platforms that serve 1 in 6 U.S. mortgage clients. Servicing Tech is the backbone of loan management at Rocket. Our teams across Servicing Digital, Servicing Core, Servicing Platform, Non-Performing Loans, and Team Member Experience build and operate everything from the client portal on Rocket.com to the internal systems that loan servicing, collections, finance, compliance, and investor relations rely on across the loan lifecycle.

We are entering a pivotal chapter. A full-scale System of Record modernization will reshape the technical foundation beneath our client experiences and our internal operations. AI-driven workflows and decisioning will redefine how servicing works at scale. The engineers who join us now will not inherit a finished system. They will build the one that replaces it.

The Distinguished Engineer role sits above any single team within that transformation. You'll formulate the strategy for the next-generation servicing system, the AI-based workflows that run on top of it, and the platform integrations that connect Servicing Tech to the rest of Rocket and out to investors, regulators, and partners. You'll define the AI-enabled future of the systems beneath our client and internal experiences, and own the architectural patterns that hold Servicing Tech together as it modernizes.

Distinguished Engineers are among the most senior individual contributors in the company. They set multi-year technical direction across multiple domains and shape how the business builds and operates technology. They formulate foundational platform strategy, translate emerging research into production capability, define the AI-enabled future of our engineering platforms, develop the next generation of senior ICs, and represent the company in the broader industry. They are on the path to Tech Fellow.

In this role, that mandate translates into three connected bets: the next-generation servicing system that will replace our legacy System of Record, the AI-based workflows that will run on top of it, and the platform integrations that connect it to the rest of Rocket. You'll own the technical direction across all three and the platform-level patterns that hold them together.

About the role

• Define the multi-year technical strategy for the next-generation servicing system, the AI-based workflows that run on top of it, and the platform integrations that connect it across Rocket.

• Own the architectural direction the vertical will build on for years.

• Lead the cross-cutting platform investments that materially change what Servicing Tech is capable of, including the AI-enabled direction of our core systems.

• Own multi-year technical bets where the payoff is uncertain and the timeline outlasts most planning cycles, and stay accountable for the outcome.

• Serve as a standing technical advisor to executive leadership on technology strategy, build-vs-buy decisions, and the bets that shape Servicing Tech's direction.

• Drive alignment across engineering organizations on shared architectural direction, resolving foundational trade-offs that no single org can resolve alone.

• Maintain a sustained external presence through conference talks, written thinking, open-source contribution, or standards-body participation, such that peers outside the company recognize the work.

• Mentor Principal Engineers with the explicit aim of developing future Distinguished Engineers, and shape the engineering culture of the vertical as a named outcome of the role.

About you

Minimum Qualifications

• Significant tenure as a senior individual contributor (typically a Principal-or-equivalent track) with demonstrable company-wide impact across multiple domains.

• Hands-on experience leading platform-building efforts at enterprise scale.

• Sustained external presence in the engineering community per the recognition criteria above.

• Evidence of having owned at least one multi-year technical bet end-to-end, including accountability for the outcome.

• Bachelor's or higher in Computer Science or a related field welcome but secondary to demonstrated impact and recognition.

Preferred Qualifications

• Deep knowledge and hands-on experience in platform building, including the design and stewardship of foundational platforms that multiple product teams build on for years.

• Demonstrated company-wide and cross-domain technical impact, with a track record of work that altered the trajectory of multiple parts of the business rather than a single team or stack.

• Multi-year strategic thinking with a credible record of placing foundational technical bets, including bets that took years to validate and at least some that did not pay off.

• Experience translating research, emerging tools, or industry shifts into production-grade platforms.

• Sustained external recognition, demonstrated by two or more of: recurring conference talks at recognized venues, peer-reviewed or widely-cited writing, maintainer-level open-source contribution, standards-body participation, or named external advisory roles.

• Track record of advising executives in their own language and translating multi-year technical strategy into terms the business can act on.

• Demonstrated development of senior ICs into the next level, including Principal Engineers, or comparable evidence of growing the technical leadership bench.

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

On-Call Expectations
This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly.

About us

Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $249,500.00-$529,500.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.