Dispatcher II
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THE KENAN ADVANTAGE GROUP
Jacksonville, IL, US
Summary
This position is responsible for managing the daily delivery schedule and executing freight movement plans within an assigned area. The dispatcher will also provide frontline customer service and monitor inventory levels across various retail gas outlets.
Job Description
Job Details: Job Location: 96 Jacksonville IL - Jacksonville, IL, Position Type: Dispatch, Salary Range: $44200.00 - $66400.00Salary, Travel Percentage: None, Job Shift: 8hr, Job Category: IC1,
Position Summary
This position is responsible for executing a daily plan for movement of all freight within an assigned area.
Essential Functions
Assess customer needs and timing of deliveries
Manage daily delivery schedule for drivers
Plan deliveries to inventory-managed retail gas outlets
Receive orders from suppliers, gas station dealers, and renewable fuels distributors
Provide frontline customer service for existing accounts
Answer all incoming phone calls promptly and courteously
Monitor e-mail for incoming orders, inventory updates, and communication between team members
Monitor web portals for station inventories
Solicit freight from customers
Create loads in dispatch system
Divide dispatch responsibilities with other team members
Enter incidents into KITS (incident reporting system)
Qualifications: Qualifications
High school diploma or equivalent
2 years of dispatching experience
Excellent conflict resolution and skills
Effective oral, written and interpersonal communication skills
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
Provide constructive guidance to other employees and representatives of third parties.
Contribute to providing the highest quality of products and services to customers.
The Kenan Advantage Group, Inc. ("KAG") is North America's largest tank truck transporter and logistics provider, delivering energy commodities, renewable fuels, chemicals, specialty products, food products and merchant gases.
KAG operates out of over 300 terminal and satellite locations throughout North America. KAG also provides specialized supply chain logistics services through KAG Logistics (www.kaglogistics.com).
KAG’s uncompromising commitment to our people, customers and community is founded in our core values. We believe in putting people first, developing strong partnerships, maintaining the highest standards of safety and security, behaving with integrity, environmental sustainability, and promoting diversity, equity and inclusion. These values are at the heart of everything we do.
Founded
1991
Company size
5,001-10,000 employees
Industry
Truck Transportation
Org type
Privately Held
Headquarters
North Canton, OH
The Kenan Advantage Group, Inc. ("KAG") is North America's largest tank truck transporter and logistics provider, delivering energy commodities, renewable fuels, chemicals, specialty products, food products and merchant gases.
KAG operates out of over 300 terminal and satellite locations throughout North America. KAG also provides specialized supply chain logistics services through KAG Logistics (www.kaglogistics.com).
KAG’s uncompromising commitment to our people, customers and community is founded in our core values. We believe in putting people first, developing strong partnerships, maintaining the highest standards of safety and security, behaving with integrity, environmental sustainability, and promoting diversity, equity and inclusion. These values are at the heart of everything we do.
Founded
1991
Company size
5,001-10,000 employees
Industry
Truck Transportation
Org type
Privately Held
Headquarters
North Canton, OH