Dispatcher - Communication

Provides surveillance for personnel and vehicles in designated areas of responsibility. Receives, prioritizes and dispatches security assistance to those in need. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Responsibilities

• Maintains surveillance of people and vehicles in the parking areas, questioning individuals, and notifying Security Officers as necessary
• Monitors all alarm systems within the dispatch center.
• Monitors surveillance cameras of various locations within and outside the hospital.
• Dispatches security officers to appropriate locations of all types of alarms.
• Dispatches security officers to investigate suspicious circumstances observed on the cameras.
• Reports unusual circumstances and takes action to notify vehicle owner and/or security services as appropriate
• Receives and monitors all incoming calls to the dispatch center
• Prioritizes all calls for assistance and dispatches security appropriately.
• Complies with all Environment of Care policy standards 
• Maintains confidentiality of information
• Utilizes resources efficiently and effectively
• Maintains safe environment
• Participates in Performance Improvement activities
• Monitors all Fire and Security Alarms
• Completes all forms required (i.e. Dr. Red, Code Blue)
• Utilizes resources efficiently and effectively
• Maintains safe environment
• Participates in Performance Improvement activities

Qualifications

MINIMUM EDUCATION: High School Graduate or GED equivalent
PREFERRED EDUCATION: Associates Degree 
MINIMUM EXPERIENCE: N/A
PREFERRED EXPERIENCE: 1 or more years in parking experience and/or dispatch.
REQUIRED CERTIFICATIONS/LICENSURE : None
PREFERRED CERTIFICATIONS/LICENSURE: Dispatcher certification
REQUIRED COURSES/COMPLETIONS (e.g., CPR): NA

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Resolute Health Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Resolute Health Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status



Resolute Baptist Hospital offers a full range of comprehensive healthcare, including emergency services, cardiology and cardiovascular care, orthopedics, primary care, rehabilitation services, Womens Health, Labor & Delivery / Obstetrics, Neonatal and the areas only Level III Neonatal Intensive Care Unit (NICU). Join our team!