DISPATCHER
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JW LOGISTICS OPERATIONS LLC
Houston, TX, US
Summary
The dispatcher is responsible for executing the dispatch process and optimizing routing to ensure cost-effective operations. They act as a liaison to resolve driver and carrier issues while maintaining strong relationships with the customer base.
Job Description
Job DetailsJob Location: HOU - Houston TX - Houston, TX 77041Education Level: High SchoolSalary Range: $18.50 - $20.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: TransportationExperience Requirements:
2+ years’ transportation and third-party dispatch experience.
1-2 years’ warehouse experience or truck driving experience.
2 years’ dispatching experience
Position Overview:
Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.
Responsibilities:
Provides excellent customer service to both internal and external customers.
Responsible for carrier sourcing and development.
Regularly and accurately dispatches customer-controlled freight.
Responsible for verifying carriers are approved and meet all internal/external requirements.
Optimize routing to be cost effective
Acts as liaison for solving driver and carrier issues.
Responsible for maintaining carrier and customer base.
Performs other incidental and related duties as required.
Qualifications
Essential Skills/Experience
Strong experience with Microsoft Office
Communication with team to demonstrate & set expectations. Be supportive with the team and operations
Professional attitude & work ethic with direct reports
Proven ability to prioritize and multi-task
Strong work ethic
Handling customers & their needs with care in timely and professional manner
Good time management skills
Flexible fast paced worker willing to work in a changing environment.
J.W. Logistics is a premier provider of last mile transportation and logistics solutions supporting regional and national customers throughout the United States. JWL offers a range of logistics solutions allowing customers to stay focused on their core business. This strategy primarily involves same-day services including on-demand, distribution, and dedicated fleets of vehicles including cargo vans, straight trucks and tractor trailers.
J.W. Logistics understands that each shipper’s last mile requirement needs are unique depending upon their business and the market they serve. JWL provides tailored solutions to meet these specific needs. Through years of experience, the management team at JWL has a long track-record of developing customized transportation solutions for regional and national customers. JWL offers a wide range of door-to-door distribution for clients of all sizes and needs. JWL facilitates shipping locally, between cities, and internationally, 24 hours a day, 7 days a week, 365 days a year.
Founded
2011
Company size
201-500 employees
Industry
Transportation, Logistics, Supply Chain and Storage
Org type
Privately Held
Headquarters
Frisco, Texas
J.W. Logistics is a premier provider of last mile transportation and logistics solutions supporting regional and national customers throughout the United States. JWL offers a range of logistics solutions allowing customers to stay focused on their core business. This strategy primarily involves same-day services including on-demand, distribution, and dedicated fleets of vehicles including cargo vans, straight trucks and tractor trailers.
J.W. Logistics understands that each shipper’s last mile requirement needs are unique depending upon their business and the market they serve. JWL provides tailored solutions to meet these specific needs. Through years of experience, the management team at JWL has a long track-record of developing customized transportation solutions for regional and national customers. JWL offers a wide range of door-to-door distribution for clients of all sizes and needs. JWL facilitates shipping locally, between cities, and internationally, 24 hours a day, 7 days a week, 365 days a year.
Founded
2011
Company size
201-500 employees
Industry
Transportation, Logistics, Supply Chain and Storage
Org type
Privately Held
Headquarters
Frisco, Texas
