DISPATCHER
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Dennis K Burke Inc
Taunton, MA, US
Summary
Responsible for scheduling a large fleet of fuel trucks and drivers while resolving transportation and customer conflicts. Duties include monitoring equipment utilization, preparing work orders, and coordinating with field crews via radio and phone.
Job Description
Are you looking for a great opportunity at a growing Company!
Do you like to work days/nights, weekends? 12 hour shifts, 8 hour shifts, 6 hour shifts - this is the opportunity to create YOUR perfect schedule
Join our Dennis K. Burke Inc. team out of Taunton, MA in our fuel Dispatch Department - we have various shifts and schedules available Sunday thru Saturday!! Full time and part time.
If you are computer savvy, able to multi-task, and have a good demeanor on the phones....then this may be your calling... apply and let us know your availability!!!
Job Summary:
Will perform a variety of assignments relating to scheduling a large fleet of fuel trucks and drivers. Includes Resolution of transportation and customer conflicts, orders, and balances of inventory and cost control. This is a high function position in a fast paced, frequently changing environment. This position requires continuous phone and computer work, ability to multi-task, and troubleshoot in a professional, calm manner.
Primary Duties and Responsibilities
- Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Receive or prepare work orders.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones, computer or two-way radios.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Prepare daily work and run schedules.
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- Arrange for necessary repairs to restore service and schedules.
Education and Skills Requirements
- High School Diploma, or equivalent
- 2+ years of prior dispatch experience preferred
- Fluent Knowledge of Microsoft Office, with familiarity of Access, or other similar database software
- Must be comfortable answering phones and troubleshooting
- Able to work independently, as well as work with the Team
- Ability to multi-task, prioritize and strong attention to detail are required
Physical Requirements
- Able to lift up to 25 lbs. occasionally
- Able to bend, stand, walk, sit
- Dexterity of hands and fingers to operate a computer including keyboard, mouse, and other office equipment
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Compensation will depend on experience level in a similiar role.
various shifts - full time and part time- weekend availability a plus
Compensation will depend on experience level in a similiar role.
Dennis K. Burke, Inc is a family owned business that has been delivering premium gasoline, diesel fuel, and lubricants for over 50 years (since 1961).
After being headquartered for nearly 50 years in Chelsea, Massachusetts, we recently moved our corporate Headquarters and are now located about 40 miles south of Boston, in Taunton, Massachusetts.
Our company is one of the largest diesel distributors in Massachusetts and currently runs operations in seven additional states.
DKB was also the first retail distributor of both Biodiesel and E-85 Ethanol gasoline in the Commonwealth of Massachusetts.
Dennis K. Burke is proud of its loyalty to customers, vendors, and employees. Beyond simple volume, we seek to provide the highest level of customer service possible, with clean trucks, metered deliveries, competitive prices, streamlined billing and contract management.
Founded
1961
Company size
51-200 employees
Industry
Oil and Gas
Org type
Privately Held
Headquarters
Taunton, MA
Dennis K. Burke, Inc is a family owned business that has been delivering premium gasoline, diesel fuel, and lubricants for over 50 years (since 1961).
After being headquartered for nearly 50 years in Chelsea, Massachusetts, we recently moved our corporate Headquarters and are now located about 40 miles south of Boston, in Taunton, Massachusetts.
Our company is one of the largest diesel distributors in Massachusetts and currently runs operations in seven additional states.
DKB was also the first retail distributor of both Biodiesel and E-85 Ethanol gasoline in the Commonwealth of Massachusetts.
Dennis K. Burke is proud of its loyalty to customers, vendors, and employees. Beyond simple volume, we seek to provide the highest level of customer service possible, with clean trucks, metered deliveries, competitive prices, streamlined billing and contract management.
Founded
1961
Company size
51-200 employees
Industry
Oil and Gas
Org type
Privately Held
Headquarters
Taunton, MA