Dispatch

Job Details: Job Location: Laird Noller Ford of Lawrence - LAWRENCE, KS, Salary Range: $5000.00 - $8000.00Base+Commission/month, Automotive Service Dispatcher

Noller Ford Lawrence | Noller Automotive

Know how to keep a busy shop moving? Ready to be part of a dealership that's growing—and plans to keep growing?

Noller Ford Lawrence is looking for an experienced, motivated Automotive Service Dispatcher to join our growing Fixed Operations team.

We have an incredible technician team, including multiple Ford Senior Master Certified Technicians, experienced long-term techs, and a service department with tremendous potential.

Now we're looking for the right person to help us maximize that talent.

This isn't just about handing out repair orders. We need someone who understands workflow, technician skill levels, efficiency, productivity, urgency, and teamwork—someone who can see the entire shop and keep work moving.

Compensation

$5,000–$8,000+ per month — Base + Commission

Compensation is dependent on experience and performance.

We believe people who help us grow should have the opportunity to grow their income, too.

What You'll Do

As our Service Dispatcher, you'll be at the center of the service operation.

You'll work closely with Service Advisors, Technicians, Parts, and Management to ensure work is assigned appropriately and completed as efficiently as possible.

Responsibilities include:

Dispatching repair orders to technicians based on skill level, certification, workload, and availability

Monitoring shop workflow throughout the day

Balancing work between technicians

Helping maximize technician productivity and efficiency

Tracking repair orders and identifying delays or bottlenecks

Communicating with Service Advisors regarding repair status and completion times

Coordinating with Parts when parts availability impacts workflow

Prioritizing waiters, appointments, comebacks, internal work, and other time-sensitive repairs

Helping ensure promised completion times are met

Monitoring work in progress and aging repair orders

Keeping management informed of workflow concerns

Helping maintain accountability throughout the shop

Supporting a positive, productive environment between advisors and technicians

Helping the department achieve its productivity, efficiency, gross profit, and customer satisfaction goals

What We're Looking For

The right person is someone who can think ahead instead of simply reacting.

We're looking for someone who:

Has automotive dealership or service department experience

Understands automotive repair processes and shop workflow

Has strong organizational and time-management skills

Can confidently communicate with technicians, advisors, and management

Can prioritize multiple jobs and changing demands throughout the day

Understands technician skill levels and how to assign work appropriately

Is comfortable working with computers and dealership management systems

Pays attention to details without losing sight of the bigger picture

Can make decisions and keep things moving in a fast-paced environment

Is dependable, accountable, and professional

Works well with a team

Wants to learn, improve, and grow

Previous dispatching experience is strongly preferred, but we aren't afraid to train and develop the right person.

Requirements

Candidates must:

Possess a valid driver's license

Meet applicable MVR requirements

Successfully complete a pre-employment drug screen and background check

Be able to perform the essential functions of the position, with or without reasonable accommodation

Physical Requirements

This is an active dealership position. Candidates must be able to:

Stand and walk for extended periods

Move throughout the service drive, shop, parts department, and dealership offices

Bend, stoop, squat, and reach as needed

Enter and exit vehicles without assistance

Work comfortably in an active automotive service environment

Why Noller?

We're not new to the automotive business, and we're not going anywhere.

Noller Automotive has been family-owned and operated since 1960. We've built our business through generations of employees, customers, and communities—and we're still growing.

We believe in investing in our people. We train. We develop. We promote from within whenever possible. And when we find talented people who want more, we want to give them the opportunity to build something with us.

Noller Ford Lawrence is growing its team, growing its service operation, and looking for people who want to be part of what comes next.

We're Here to Stay—and We're Ready to Grow

Our roots are in Kansas. Our history is in Kansas. And we're excited about our future here.

We're here to stay, we're here to grow, and we're ready to continue building Noller into an even stronger automotive presence across Kansas.

We're looking for people who want to be part of that.

If you're competitive, organized, understand how a service department works, and know how to get the most out of a talented shop, we want to meet you.

Compensation: $5,000–$8,000+ per month, base plus commission, dependent on experience and performance.

Apply online, give us a call, or stop by Noller Ford Lawrence and introduce yourself.

Come grow with us. We're just getting started.
Qualifications:
Possess a valid driver's license
Meet applicable MVR requirements
Successfully complete a pre-employment drug screen and background check
Be able to perform the essential functions of the position, with or without reasonable accommodation

Physical Requirements

This is an active dealership position. Candidates must be able to:

Stand and walk for extended periods
Move throughout the service drive, shop, parts department, and dealership offices
Bend, stoop, squat, and reach as needed
Enter and exit vehicles without assistance
Work comfortably in an active automotive service environment