Director, Supply Management

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?  
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. 
  
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.  
 
WHAT YOU NEED TO KNOW ABOUT THE JOB: 
As a $3 billion organization with more than 17,000 employees and thousands of dedicated volunteers, the American Red Cross depends on people with diverse backgrounds, skills, and perspectives to advance its mission. Together, we provide relief and support during crises, help communities prepare and respond to emergencies, and ensure access to lifesaving blood and resources. 
 
The Supply Management organization plays a critical role in supporting this mission by ensuring the effective sourcing, delivery, and supplier management of goods and services. The Director of Supply Management is a strategic leader responsible for developing and executing category strategies, optimizing procurement performance, and delivering measurable business value.  
 
Initially focused on logistics services, the Director will have responsibility for a portfolio representing approximately $100 million in annual spend. The role leads the sourcing, negotiation, and management of key supplier relationships while driving procurement initiatives that improve cost effectiveness, supplier performance, resilience, service quality, and overall mission impact. 
 
Reporting to the Chief Procurement Officer, the Director leads and develops a high-performing team, while also remaining actively engaged in the work. This is a hands-on leadership role: The Director is expected to personally lead complex and high-value negotiations; review, propose, negotiate and approve contracts and commercial terms; resolve supplier and contractual issues; and provide senior-level procurement guidance to business stakeholders. The Director partners across the organization to align procurement priorities with business needs, manage risk, and drive successful execution. 
 
As a data-driven leader, the Director leverages analytics, market intelligence, and emerging technologies to inform sourcing decisions, enhance category management, and anticipate, assess, and mitigate supply chain risks. Working closely with stakeholders across supply management, legal, finance, and business operations, this role combines strategic vision with hands-on execution to deliver results, support transformational initiatives, and advance the organization's mission. 
 
The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. 
 
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): 
The Director of Supply Management has a broad scope of leadership responsibilities and accountabilities that may evolve as organizational priorities change. Key areas of focus include, but are not limited to: 

• Lead, mentor, and develop a high-performing supply management team, fostering collaboration, engagement and alignment with organizational goals. 

• Provide strategic leadership for assigned categories, projects, and initiatives within supply management, serving as a key member of the management team and primary liaison to business units and corporate functions. 

• Build and sustain strong relationships with internal business clients and key partners (e.g., Legal, Risk Management), ensuring a deep understanding of business needs to proactively anticipate requirements and support effective work planning and execution. 

• Anticipate market shifts, supply chain risks, and organizational needs by leveraging data, dashboards, and performance metrics to keep leadership informed, guide decision-making, and adapt strategies proactively or as challenges emerge. 

• Develop and execute category and sourcing strategies in partnership with stakeholders, translating business needs into actionable plans that deliver measurable year-over-year value through improved financial performance, service quality, operational efficiency, risk reduction and mission impact. 

• Develop negotiation strategies and negotiate contracts and agreements to secure favorable commercial terms, quality and service standards, reliable supply, and appropriate risk mitigation. 

• Partner with stakeholders to ensure the end-to-end procurement process, from requisition through delivery, functions effectively, delivering compliance, timeliness, cost efficiency and organizational value. 

• Monitor supplier performance, assess and manage associated risks, resolve disputes, and identify opportunities for continuous improvement based on data, market trends, benchmarking and evolving business needs. 

• Lead and or manage cross-functional projects and initiatives, applying strong project management, organization, and prioritization skills to drive execution, meet deadlines and deliver measurable business value. 

• Perform other duties and take on special assignments as needed to support organizational priorities and advance the mission. 

 
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Scope: Establish operating policies and procedures that affect departments and subordinate sections and work units.  Interpret company-wide policies and procedures.  Develop budgets, schedules, and performance standards. 
 
Note: Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. 
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WHAT YOU NEED TO SUCCEED (required/minimum qualifications): 
Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field required 
Experience: 7 years of progressively responsible supply chain management or procurement experience. 10+ years preferred.
Staff Management: 5 years minimum. 7+ preferred.
Travel: 25%- domestic travel may be required 
 
Skills & Abilities: 

• Demonstrated expertise in strategic sourcing, category management, contracting, negotiation, supply chain risk management and supplier relationship management.  

• Strategic and critical thinker with a curious, analytical mindset and demonstrated ability to translate strategy into action, navigate obstacles, drive accountability and deliver measurable results in a complex and changing environment. 

• Proven leadership and team development skills, with adept influencing skills and the ability to build productive, collaborative relationships across functions that enable execution and results. 

• Effective communication skills, including the ability to develop and deliver clear presentations and stakeholder communications. Daily appearance on video for meetings is a requirement for this position. 

• Highly organized, adaptable, and able to guide teams through high-pressure, deadline-driven situations. 

• Strong problem-solving, financial, commercial and business acumen, with the ability to understand business and supplier economics, evaluate trade-offs, and translate analysis into actionable recommendations and decisions. 

• Demonstrated integrity, discretion, and comfort managing through ambiguity. 

• Advanced proficiency in Microsoft Excel, including ability to analyze complex data and financial information; strong proficiency in PowerPoint and other Microsoft 365 applications used for executive communication, collaboration, and business management. 

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): 

• Direct experience in supply management for logistics and transportation services within the U.S. market 

• Advanced degree and/or relevant professional certification (e.g., CPM, CPSM, CIRM, CPIM, etc.) 

• Prior experience working in a complex, matrixed organization with multiple business units and cross-functional stakeholders.  

*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Certification cannot be substituted).  
 
 
Physical Requirements 
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. 
 
 
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PAY INFORMATION:  
The annual salary range for this position is $125K - $155K. We do not offer an annual bonus for this role.  
 
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** 
 
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. 
 
 
 
BENEFITS FOR YOU: 
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: 
Medical, Dental Vision plans 
Health Spending Accounts & Flexible Spending Accounts 
PTO:  Starting at 19 days a year; based on type of job and tenure 
Holidays:  11 paid holidays comprised of six core holidays and five floating holidays 
401K with up to 6% match 
Paid Family Leave 
Employee Assistance 
Disability and Insurance: Short + Long Term 
Service Awards and recognition 
 
 
*LI-EH1 
IND123 
 

Apply now!  Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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