Director, Recruitment (SGU-SOM and SVM)

Director, Recruitment (SGU-SOM and SVM)

This is a primarily remote role.

University Support Services LLC (USS) is the North American
correspondent for St. George's University (SGU), a leading center of
international medical education, drawing students and faculty from 140
countries to the island of Grenada, in the West Indies. SGU has helped change
lives through its more than 20,000 alumni, which include physicians,
veterinarians, scientists, and public health and business professionals across
the world.

What You’ll Do
The Director of Recruitment builds and leads a high-performing, field-based
recruitment team supporting SGU's School of Medicine (SOM) and School of
Veterinary Medicine (SVM). This role owns recruitment strategy and execution
across a geographically dispersed U.S. territory structure, translating
national goals into territory-level plans that drive inquiry growth,
application volume, admit rates, and deposit conversion.

The Director collaborates closely with the Vice President of
Student Recruitment, and the Directors of Admissions for Med/Vet. The
successful candidate will be a strategic thinker, strong people leader, and
results-driven operator who leverages data and process discipline to achieve
outcomes and advance SGU’s mission.

Key Responsibilities

Strategic Recruitment & Admissions Leadership

• Own
  and execute the U.S. field recruitment strategy across SOM and SVM,
  driving performance at every funnel stage: inquiry → application → admit →
  deposit.
• Cultivate
  territory-level dashboards and reporting that track KPIs and translate
  insights into action.
• Identify
  underperforming territories or channels and reallocate resources,
  coaching, or event investment accordingly.
• Partner
  with recruitment, admissions, and marketing leadership to keep field
  strategy aligned to institutional enrollment goals.

Team Leadership & Development

• Lead, coach, and develop a team of field-based admissions/recruitment professionals across multiple U.S. territories.
• Set clear individual and team KPIs; hold team accountable through regular one-on-ones, ride-alongs/event observation, and performance reviews.
• Ensure consistency of operations, professional growth, and alignment across all team members.

External Engagement & Brand Building

• Cultivate and expand relationships with pre-health/pre-vet advisors, campus clubs, alumni ambassadors, and other referral sources in key territories.
• Represent SGU at recruitment fairs, conferences, and campus events as a visible, credible ambassador of the institution.
• Continuously refine the prospective-student journey — event formats, follow-up communications, advising touchpoints — based on funnel data and field feedback.

Collaboration & Mission Alignment 

• Work across admissions, financial aid, marketing, and academic affairs to keep the prospective-student experience seamless from first touch to enrollment.
• Uphold the highest standards of integrity and compliance in all recruitment activity, consistent with accreditation and institutional standards.

Qualifications & Experience

• Bachelor’s
  degree required; advanced degree preferred.
• 6+
  years of progressive recruitment or admissions experience, with at least 5
  years in a leadership role.
• Demonstrated
  success in meeting or exceeding strategic recruitment goals in higher
  education; health sciences or medical school experience preferred.
• Expertise
  in leveraging data analytics, market research, and CRM tools (Salesforce
  preferred) to inform recruitment strategy and conversion campaigns.
• Strong
  operational management skills, with experience using dashboards, KPIs, and
  reporting frameworks.
• Proven
  track record of managing high-performing, geographically dispersed teams
  and delivering measurable results.
• Excellent
  communication, collaboration, and relationship-building skills with
  internal stakeholders and external influencers.
• Ability
  to thrive in a fast-paced, matrixed environment while maintaining mission
  focus.
• Willingness
  to travel extensively (approx. 30%) across the U.S., including evenings
  and weekends.

Skills & Competencies

• Dynamic,
  results-driven leader who balances strategic vision with operational
  execution.
• Strong
  analytical and problem-solving skills; able to translate data into
  actionable strategies.
• High
  level of professional presence, inspiring trust in prospective students
  and stakeholders.
• Talent-focused
  leader who develops, motivates, and holds team members accountable.

Work Environment & Travel

• Primarily
  remote role with extensive travel (approx. 30%) across the U.S. for
  admissions and recruitment activities.
• Flexibility
  to work evenings and weekends as required by recruitment events.

The anticipated salary range is $120,000 to $130,000 per
year. The final salary offered may vary and will be determined based on factors
such as job-related knowledge, skills, experience, location, and education of
the successful candidate. This information is provided in accordance applicable
local law.

We Are

·       Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.

·       A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

·       Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

·       Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.

·       Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.

About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.