Director, Quality Systems

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. 

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. 

Position Summary

ITT Goulds Pumps is searching for a Director, Quality Systems to join their team in Seneca Falls, NY. The Director, Quality Systems will be responsible for providing leadership to the quality assurance, quality control, and warranty services teams in Seneca Falls. This role will identify and implement process improvements across the facility that result in reduction of scrap, rework, and warranty costs. The ideal candidate will have 7+ years of quality experience in a manufacturing environment.

Essential Responsibilities

This position provides overall management of Quality functions including Quality Assurance, Quality Control, and Warranty Services.  Responsibilities include:

• Ensure the application of quality tools in the pursuit of the elimination of internal and supplier product and process nonconformance and maintaining quality systems to ensure continuation of ISO certification
• Utilizing data from various sources (customer complaints, internal S&R, warranty requests, warranty costs, systems audits) work integrally with the operations to identify and implement product and process improvement opportunities which result in sustained reduction in scrap, rework and warranty costs. Work closely with operations and suppliers to ensure improvement opportunities are understood, investigated and effectively implemented.
• Communicate directly with operating unit management and staff, coworkers, suppliers and bargaining unit employees. Communications take the form of written correspondence as well as face to face meetings and presentations to both internal and to external customers.
• Apply technical knowledge to identify and recommend quality and process improvement opportunities. Work directly with internal operations, suppliers, and Global Supply Chain to develop robust process capability.
• Identify and provide learning and development opportunities for all members of the facilities quality organization while developing broad decision making competence in them
• Participate in and lead Lean and Value Based Six Sigma activities and efforts in support of the ITT mission, vision & values and Quality Policy
• Maintain the quality system audit process. Liaison with ISO registrars. Supervise the management and delivery of inspection and test documentation. 

Position Requirements

Education:

• Engineering Degree (BSME preferred) or equivalent experience.

Experience:

• 7+ years of experience in Quality Assurance Management is required
• Experience in a manufacturing environment is required
• Previous supervisory experience is required
• Experience in inspection and test documentation is preferred

Other Skills/Knowledge/Experience:

• Demonstrated competence in implementing and maintaining formal process control methodology
• Experience with supplier development
• Excellent verbal and written communication skills
• Excellent organization skills
• Excellent problem solving , analytical, organization and budgeting skills
• Knowledge of the corrective action process
• Ability to influence others not under direct supervision.
• ISO Quality Management Systems and Auditing.
• Business, foundry, manufacturing and warehousing processes.
• Lean and Value Based Six Sigma process
• Competent computer user skills including Word, Access, Excel, and Minitab

Equal Pay Act Statement

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range

Annual Salary Range $133,600.00 to $213,600.00 plus benefits and incentive plans.