Director, Public Assistance (Portfolio Manager — FEMA Region 4 (AL · FL · GA · KY · MS · NC · SC · TN)

Description

Location: Remote — Must be located within the Southeast region and/or able to support extensive travel across Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee, with travel requirements of up to 50%. Travel typically ranges from 25-50%, increasing during active disaster response periods.

Position Summary

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists, and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.

ICF's Disaster Management Division helps government clients prepare for, respond to, recover from, and build resilience against disasters — from hurricanes and wildfires to floods and other large-scale emergencies. Within the Division, the FEMA Line of Business delivers preparedness, response, and recovery services — including disaster recovery, Public Assistance, grants management, and resilience support — to state, county, municipal, and tribal government clients nationwide, drawing on programmatic knowledge of the Stafford Act and FEMA's Public Assistance Program.

FEMA Region 4 is one of the practice's largest and most active regions, serving clients across the Southeast — Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee — an area that sees frequent, high-severity disaster activity and sustained demand for Public Assistance and grants management support.

The Portfolio Manager will lead and grow ICF's established FEMA Region 4 portfolio, one of the Division's most significant areas of business. Reporting to the Senior Director, Public Assistance & Recovery Service Line Lead, who oversees delivery and strategy for the Service Line, this role is expected to be a true culture carrier for the practice- modeling and instilling strong project management standards and expectations across the portfolio's Project Managers, while also driving the strategic growth agenda for the region. The portfolio includes a mix of active Public Assistance clients, on-call and task order contracts, and strategic growth opportunities across the region. This role requires strong leadership in both project delivery and business development to drive client success and sustained portfolio growth.

Key Responsibilities

Portfolio & Delivery Oversight

• Own portfolio P&L and delivery oversight for the current Region 4 client base, including state, county, municipal, and school district clients across Region, and manage the associated Project Managers.

• Oversee on-call and task-order-based engagements within the region.

• Hold delivery to the FEMA compliance and quality standards set by the Public Assistance & Recovery Service Line Lead

• Own staffing and utilization planning across the portfolio.

• Champion consistent project management standards, tools, and delivery practices across the portfolio; mentor and develop Project Managers.

• Identify and escalate delivery risks and client satisfaction issues before they become compliance or retention problems.

Business Development & Growth

• Grow the region through expansion of existing client relationships — add-on task orders and contract recompetes — and pursuit of identified future target areas across Region 4 States.

• Build senior relationships with state and local emergency management agencies and public assistance grant recipients across Region 4.

• Gain competitive intelligence about client needs and priorities and position ICF for winning work in advance of RFP release

• Collaborate with peer Portfolio Managers, Service Line Lead, and Line of Business Lead to share best practices and maintain consistent standards across regions.

• Represent ICF at relevant industry associations and state/regional emergency management conferences to build visibility and relationships.

Proposal Management

• Ensure the successful development and submission of proposals for pursuits within Region 4, providing guidance, oversight, and support as needed.

• Oversee go/no-go decisions on regional pursuits; escalate multi-region or above-threshold opportunities to the Service Line Lead.

• Serve as a subject matter expert and technical volume contributor on major regional pursuits, partnering with the capture/growth team on win strategy.

Required Qualifications

• Bachelor's degree

• 7+ years combined EM/FEMA experience, including at least 3+ years in a leadership or client-facing capacity

• 3+ years of direct experience managing multi-client portfolios and Project Managers.

• Working knowledge of the FEMA Public Assistance Program (Stafford Act, 44 CFR Part 206, PAPPG).

• Willingness to travel extensively (up to 50%) within the region.

Preferred Qualifications

• Existing relationships with the Florida Division of Emergency Management (FDEM), Georgia Emergency Management Agency, or other Region 4 state EM agencies.

• Experience with emergency planning, preparedness, emergency operations center activations, incident management

• Experience with on-call/task-order contract structures.

• PMP or CEM

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.  Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$131,256.00 - $223,134.00

Nationwide Remote Office (US99)