Director, Procurement & Vendor Management

Summary

About the Role

Join Us at PlanSource: Your Exciting Career Awaits!

At PlanSource, a leading cloud-based provider of benefits administration technology and services, we are on a mission to simplify how people choose, use, and manage benefits through cutting-edge, AI-powered experiences. This is an incredible time to launch your career with us!

The Director, Procurement & Vendor Management is responsible for owning and leading the company’s procurement strategy, vendor governance model, and third party risk management framework. This role plays a critical part in driving cost efficiency, ensuring contractual and regulatory compliance, and enabling scalable growth through strong vendor partnerships aligned with business objectives.

Operating with broad accountability and strategic autonomy, the Director partners closely with Finance, Legal, IT, Product, People, and Executive Leadership to guide sourcing decisions, negotiate complex agreements, manage vendor performance, and oversee enterprise wide spend. This role has direct people leadership responsibility and serves as the executive owner of procurement and vendor management practices across the organization.

Key Responsibilities

Enterprise Procurement Strategy & Governance

• Define and lead the company’s procurement and vendor management strategy, aligned with financial goals, risk tolerance, and operational needs.
• Establish enterprise-wide procurement policies, governance frameworks, and approval standards.
• Oversee end to end procurement lifecycle across all spend categories, including sourcing strategy, RFPs, contract negotiation, onboarding, renewals, and offboarding.
• Serve as executive point of accountability for third party spend, vendor risk, and compliance.

Vendor Management, Performance & Risk

• Own strategic vendor relationships and executive level escalations.
• Oversee vendor performance management, including SLAs, KPIs, service reviews, and corrective action plans.
• Lead quarterly and annual business reviews with critical vendors.
• Ensure strong vendor controls, risk assessments, and governance practices in partnership with Legal, Security, and Finance.
• Oversee dispute resolution, service failures, and remediation efforts.

Financial Partnership & Spend Optimization

• Partner with Finance to support budgeting, forecasting, and long range planning related to vendor spend.
• Identify and deliver cost saving opportunities, efficiency gains, and contract optimizations across the vendor portfolio.
• Provide executive level reporting on spend, savings, vendor performance, and risk exposure.
• Ensure procurement practices support scalability, margin improvement, and financial discipline.

Leadership, Team Development & Cross Functional Partnership

• Lead, mentor, and develop a high performing procurement and vendor management team.
• Set clear priorities, performance expectations, and development plans for direct reports.
• Work cross functionally with Product, IT, People, and Operations leaders to align procurement activity with business strategy and delivery timelines.
• Provide expert guidance to internal stakeholders to ensure procurement processes are efficient, compliant, and value driven.

Process Improvement & Operational Excellence

• Evaluate and continuously improve procurement workflows, tools, and systems to enhance efficiency and transparency.
• Standardize documentation, playbooks, and operating procedures across procurement and vendor management.
• Ensure processes scale effectively with organizational growth, complexity, and regulatory requirements.
• Support business continuity planning related to critical vendors and outsourced services.

Success Indicators

• Procurement strategy drives measurable cost savings, risk reduction, and operational efficiency.
• Vendor performance meets or exceeds contractual and business expectations.
• Enterprise spend is well governed, transparent, and aligned with financial plans.
• Vendor related risk, audit findings, and compliance issues are minimal and well managed.
• Procurement and vendor management capabilities scale effectively with company growth.

About You

Experience & Education

• Bachelor’s degree in Finance, Business, Supply Chain, or related field; advanced degree a plus.
• 8–12+ years of experience in procurement, vendor management, or sourcing roles.
• Proven leadership experience managing teams and complex vendor portfolios.
• Experience in SaaS, technology, HR services, or BPO environments strongly preferred.

Technical & Professional Skills

• Expertise in sourcing strategy, contract negotiation, and vendor governance across categories, with deep experience in sourcing software and technology infrastructure.
• Strong financial acumen with experience managing large, complex spend portfolios.
• Strong understanding of third-party risk management, compliance, and controls.
• Exceptional stakeholder management and executive communication skills.
• Analytical mindset with ability to translate data into actionable insights and decisions.

What We Offer

At PlanSource, benefits are at the core of what we do, and we understand their impact on our employees and their families. That’s why we’ve designed our benefits program to support overall wellbeing across health, financial security, career growth, and work‑life balance.

• Comprehensive health coverage with multiple medical plan options - all covering 100% of in-network preventive care. 
• Employer‑funded Health Savings Account (HSA) - up to $1,000 annually for family coverage. 
• Dental & Vision plans with 100% coverage for routine dental care and $250 vision frame allowance, plus employee-only vision premiums at $0.
• 401(k) with immediate vesting and a 50% company match up to 6% of contributions.
• Generous paid parental leave, adoption assistance, and fertility benefits.
• Flexible PTO, paid holidays, a strong culture of work‑life balance and Flex Fridays in the summer.
• Mental health & wellbeing support, including Employee Assistance Program (EAP), movement and wellness resources.
• Rewards and recognition programs that celebrate employees through peer recognition, awards, and quarterly recognition initiatives.

Top 5 Reasons to join PlanSource

#5: Be part of what’s next in benefits technology 

Join a company redefining how benefits work. Backed by Vista Equity Partners, PlanSource is continuously investing in innovation, bringing together AI, automation, and human insight to simplify complex processes and deliver real outcomes. This is your opportunity to build the future of benefits at scale.

#4: Make an impact with technology our customers trust 

Our platform powers some of the most complex benefits programs in the market, and our customers rely on us to get it right. From a unified benefits ecosystem to AI-driven decision support, everything we build is designed to deliver clarity, confidence, and measurable impact for the people who use it every day.

#3: Be recognized, supported, and set up to thrive

We believe great work deserves recognition and real support. From meaningful rewards and recognition programs to a comprehensive approach to employee support, we invest in helping our people perform at their best and feel valued along the way.

Recognized as a top workplace, PlanSource has earned multiple Great Place to Work certifications and numerous awards, including Best Company for Culture, Work-Life Balance, and Compensation, reinforcing our commitment to an exceptional employee experience.

#2: Grow your career with intention

At PlanSource, career growth doesn’t happen by accident. With a strong track record of internal mobility, structured development paths, and opportunities to take on new challenges, you’ll have the support and flexibility to build a career that evolves with you.

#1: Be part of a culture built on connection and impact

Our culture is rooted in connection, inclusion, and shared success. Guided by our S.O.U.R.C.E. values, we lead with service by putting others first, approach challenges with optimism, and act with urgency to drive meaningful outcomes. We hold ourselves accountable through reliability, continuously grow through curiosity, and operate with efficiency to maximize the impact of our work. Here, diverse perspectives are valued and they directly shape how we collaborate, innovate, and deliver an exceptional experience for our customers.

NOTE: We will consider a remote employee for approved cities PlanSource can accommodate.

If you’re selected, you’ll receive your offer and be asked to complete a background check. This will include a drug screen, criminal record search and verification of previous employment and/or education.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of PlanSource will only contact you from an email address ending in @plansource.com.  PlanSource will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

REQ 4858

version September 2026