Director of Physician Relations
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Appalachian Regional Healthcare, Inc.
Lexington, KY, US
Summary
The Director of Provider Relations will develop and implement strategies to improve physician and APP satisfaction and retention. They will manage engagement programs, monitor retention metrics, and collaborate with leadership to address systemic workforce issues.
Job Description
Overview
The Director of Provider Relations, who reports directly to the VP, Physician Recruitment, will be responsible for developing, implementing, and overseeing ARH approved strategies aimed at improving provider satisfaction and retention.
Responsibilities
- Assesses physician and Advanced Practice Provider (APP) satisfaction through surveys, personal interviews, individual meetings, and other feedback mechanisms.
- Identifies causes of provider turnover and develops targeted retention strategies and interventions.
- Creates and supports programs focused on professional development, mentorship, and work-life balance.
- Manages the provider onboarding process to ensure successful integration and engagement.
- Collaborates with organizational leadership to identify and address systemic issues affecting provider retention and satisfaction.
- Establishes and leads the System Provider Engagement Committee.
- Monitors provider retention metrics and reports progress and outcomes to executive leadership.
- Reviews provider contract expiration dates and manages contract extension addendums.
- Travels as required to support provider engagement, retention, and organizational initiatives.
Qualifications
Required Education
- Bachelor's degree required.
- Master of Business Administration (MBA) or Master of Health Administration (MHA) preferred.
Required Experience
- Minimum of three (3) years of progressive healthcare experience required.
Required Skills, Knowledge, and Abilities
- In-depth knowledge of provider practice operations.
- In-depth knowledge of provider retention strategies.
- In-depth knowledge of provider engagement principles and best practices.
Appalachian Regional Healthcare (ARH), the Healthcare System of Appalachia, and ranked as one of the Top 10 Employers in Kentucky by Forbes Magazine, is a not-for-profit health system operating 13 hospitals in Barbourville, Hazard, Harlan, Hyden, Martin, McDowell, Middlesboro, Prestonsburg, South Williamson, West Liberty and Whitesburg in Kentucky; as well as Beckley and Hinton in West Virginia, as well as multi-specialty physician practices, home health agencies, home medical equipment stores and retail pharmacies. ARH employs more than 6,000 people with an annual payroll and benefits of $330 million generated into our local economies. ARH also has a network of more than 600 active and courtesy medical staff members. ARH is the largest provider of care and single largest employer in southeastern Kentucky and the third largest private employer in southern West Virginia, and is consistently recognized for its medical excellence.
Founded
1956
Company size
5,001-10,000 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Hazard, KENTUCKY
Appalachian Regional Healthcare (ARH), the Healthcare System of Appalachia, and ranked as one of the Top 10 Employers in Kentucky by Forbes Magazine, is a not-for-profit health system operating 13 hospitals in Barbourville, Hazard, Harlan, Hyden, Martin, McDowell, Middlesboro, Prestonsburg, South Williamson, West Liberty and Whitesburg in Kentucky; as well as Beckley and Hinton in West Virginia, as well as multi-specialty physician practices, home health agencies, home medical equipment stores and retail pharmacies. ARH employs more than 6,000 people with an annual payroll and benefits of $330 million generated into our local economies. ARH also has a network of more than 600 active and courtesy medical staff members. ARH is the largest provider of care and single largest employer in southeastern Kentucky and the third largest private employer in southern West Virginia, and is consistently recognized for its medical excellence.
Founded
1956
Company size
5,001-10,000 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Hazard, KENTUCKY