Director of People & Culture

Job DetailsJob Location: York address - York, PA 17404Salary Range: $75,000.00 - $75,000.00 Salary/yearThe Director of People & Culture (DPC) serves as a strategic senior leader responsible for developing and implementing people-centered strategies that support the organization’s mission, values, and operational goals in serving individuals with intellectual and developmental disabilities (I/DD). The DPC leads all aspects of human resources, organizational culture, workforce development, employee engagement, compliance-related personnel practices, and talent management. 

This role partners closely with all departments, senior leadership and executive leadership to cultivate a high-performing, inclusive, mission-driven workforce that supports quality outcomes for individuals receiving services under Pennsylvania Chapters 6100, 6400, and 2380 regulations. 

The DPC champions a culture of accountability, collaboration, dignity, respect, and continuous improvement while ensuring compliance with applicable labor laws, regulatory requirements, and best practices in nonprofit human services. 

Essential Duties & Responsibilities 

Strategic Leadership 

Serve as a member of the senior leadership team and contribute to organizational strategy, planning, and decision-making. 

Develop and execute comprehensive people and culture initiatives aligned with the organization’s mission and strategic goals. 

Lead workforce planning efforts to support organizational growth, retention, succession planning, and operational stability. 

Advise leadership on organizational development, employee engagement, change management, and culture-building initiatives. 

Human Resources & Talent Management 

Oversee all HR functions including recruitment, onboarding, compensation, benefits, performance management, employee relations, leave administration, and policy development. 

Develop strategies to recruit, retain, and support a qualified workforce in a competitive human services environment. 

Ensure equitable and inclusive hiring and employment practices. 

Monitor staffing trends and turnover metrics and implement retention strategies to improve workforce stability. 

Compliance & Regulatory Oversight 

Ensure HR and personnel practices support compliance with Pennsylvania Chapters 6100, 6400, and 2380 regulations. 

Collaborate with program and compliance leadership to support licensing, audits, incident management, training requirements, and corrective action initiatives. 

Maintain compliance with federal, state, and local employment laws and nonprofit regulations. 

Support risk management and workplace investigations as needed. 

Culture & Employee Engagement 

Foster a mission-driven, values-based organizational culture that emphasizes respect, inclusion, accountability, and person-centered practices. 

Lead employee engagement initiatives, recognition programs, wellness efforts, and diversity, equity, and inclusion strategies. 

Promote trauma-informed and culturally responsive workplace practices. 

Leadership Development & Training 

Oversee employee training and professional development initiatives. 

Support leadership coaching, supervisory development, and succession planning across the organization. 

Ensure training systems align with regulatory and operational requirements for I/DD services. 

Operational & Administrative Leadership 

Develop and monitor departmental budgets, goals, and performance metrics. 

Utilize HR data and analytics to support strategic decisions and organizational improvements. 

Ensure HR systems, records, and processes are efficient, confidential, and compliant. 

QualificationsRequired Qualifications 

Bachelor's degree in human resources, Organizational Leadership, Business Administration, Public Administration, or related field. 

Minimum of five (5) years of management experience in human services, healthcare, nonprofit administration, or related fields. 

Demonstrated experience working within organizations serving individuals with intellectual and developmental disabilities (I/DD). 

Working knowledge of Pennsylvania Chapters 6100, 6400, and 2380 regulations. 

Strong knowledge of employment law, HR best practices, organizational development, and employee relations. 

Proven leadership, strategic planning, and team development experience. 

Excellent communication, interpersonal, and conflict-resolution skills. 

Preferred Qualifications 

Master's degree in human resources, Organizational Development, Public Administration, or related fields. 

SHRM-SCP, SHRM-CP, SPHR, or comparable certification. 

Experience in nonprofit or Medicaid-funded service environments. 

Experience supporting multi-site operations and direct support professional (DSP) workforce initiatives. 

Core Competencies 

Strategic Leadership 

Emotional Intelligence 

Cultural Competence 

Regulatory & Compliance Knowledge 

Employee Engagement 

Organizational Development 

Change Management 

Ethical Decision-Making 

Communication & Collaboration 

Problem-Solving & Conflict Resolution 

Work Environment & Physical Requirements 

Primarily office-based with regular visits to program and service locations. 

Ability to travel locally as needed. 

Ability to sit, stand, and use office equipment for extended periods.