Director of Commercial Operations
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Complete Fence
Batavia, IL, US
Summary
The Director of Commercial Operations will lead project teams and oversee daily operations to ensure effective workflows and project completion. They will also liaise with senior leadership to set strategic goals, manage budgets, and optimize business procedures.
Job Description
Job DetailsJob Location: Batavia, IL 60510Salary Range: $90,000.00 - $140,000.00 Salary/yearTitle: Director of Commercial Operations
Location: Batavia, IL (occasional travel across IL and neighboring states)
Type: Full-Time | Salary, Exempt
Compensation: $90-140k (based on experience)
Company Overview: We are not your conventional construction company. Specializing in commercial and residential construction and fencing, we are an ambitious, growth-oriented firm committed to tackling complex projects others avoid. With a double-digit growth rate over the last four years, we are on a trajectory to double in size again in the next two. Our dynamic culture, rooted in excellence and strong core values, distinguishes us as an industry leader.
Role Summary: We are seeking a Director of Commercial Operations poised to make a significant impact. If you are an experienced operations manager looking to ascend into a divisional leadership role or a current director of operations feeling under-utilized, your skills may be a perfect match for us. This role demands a visionary leader competent in multi-faceted operational planning who can efficiently run our commercial operations division
What You'll Do:
Lead and inspire project teams in a dynamic, fast-paced environment.
Drive processes and strategies that support our ambitious 100% growth goal over the next five years.
Report directly to the C-suite, offering your strategic insights and leadership directly where it counts.
Who We're Looking For:
A seasoned project manager with a profound passion for leadership and team building.
A process guru who thrives in rapidly evolving settings.
A visionary leader competent in multi-faceted operational planning.
Key Responsibilities:
Liaise with senior leadership to set strategic goals and make decisions for operational activities.
Oversee day-to-day operations, ensuring a smooth and effective workflow.
Lead and manage a diverse team, including administrative staff, remote workforce, and assistant project managers/superintendents, providing constructive feedback and ensuring procedure adherence.
Evaluate the efficacy of business procedures and implement improvements in line with organizational objectives.
Oversee procurement processes and manage material and resource allocation.
Conduct financial reviews and adjust operational budgets to maximize profitability.
Formulate or revise company policies and promote their effective implementation.
Build and maintain relationships with external partners and vendors.
Constantly refine customer support processes to optimize customer satisfaction.
Ensure timely and budget-conscious completion of projects.
Analyze and interpret performance data and metrics for ongoing improvement.
Invest in growing our labor force, the company's most valuable asset.
Ensure organizational compliance with legal and industry standards.
Benefits:
401k matching
Dental insurance
Health insurance
Vision insurance
Paid time off
Qualifications
Proven experience as an Operations Manager or equivalent role.
Exceptional leadership and organizational skills.
Strong communication and people skills.
Proficiency in business functions and principles, including supply chain, finance, and customer service.
Familiarity with data analysis and performance/operation metrics.
Technical proficiency in MS Office and various business software (ERP, CRM).
A bachelor’s degree in business administration or a related field is preferred.
